Healthcare Assistant

3 weeks ago

Hampstead, United Kingdom Barnet and Chase Farm Hospitals Full time

**Main duties of the job**:
Maintain a professional behaviour at all times and promote a positive image of Royal Free London NHS Foundation Trust at all times, in line with World Class Care values.
To assist the staff in the delivery of direct patient care.
To assist the nursing staff in maintaining patients well-being and dignity in a safe environment and in maintaining patient confidentiality and privacy.
To understand and adhere to all relevant trust policies and procedures.
To be polite and professional at all times.
Recognise the importance of working within the team and supporting colleagues.
To be courteous and professional at all times when dealing with patients, relatives, colleagues, when answering the telephone and when dealing with members of the multidisciplinary team (MDT).
Report any concerns regarding patient’s well-being or safety to the nurse in charge.
It is the responsibility of any member of staff who becomes aware of either a clinical or non-clinical incident to escalate immediately to the registered nurse.

**Working for our organisation**:
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

**Detailed job description and main responsibilities**:
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

**Person specification**:
**Royal Free World Class Values**:
**Essential criteria**:

- Demonstrable ability to meet the Trust Values

**Education & Qualifications**:
**Essential criteria**:

- Education & Knowledge of personal care and related procedures
- Willing to develop and work towards new diploma Level 2 or equivalent
- Demonstrable literacy and numeracy skills

**Desirable criteria**:

- NVQ Level 2 or Equivalent
- New Diploma Level 2 or equivalent

**Experience**:
**Essential criteria**:

- Previous experience of team work

**Desirable criteria**:

- Previous experience of customer care
- Interest or experience within a carer role/setting

**Skills and Aptitudes**:
**Essential criteria**:

- Ability to provide individualised care and empathy
- Good organisational skills
- Able to communicate effectively with patients, relatives and multi-disciplinary team
- Ability to work in a team
- Able to demonstrate an awareness of the important of confidentiality / privacy and dignity
- Can explain the principles of infection control
- Willing to develop own knowledge and practice

**Personal Qualities & Attributes**:
**Essential criteria**:

- Has a caring, compassionate and professional nature
- Demonstrates self-motivation and common sense
- Diplomatic and calm
- Ability to work as a team and form professional relationships with colleagues
- Flexibility in shift and working patterns to meet the needs of the service
- **Covid-19 Vaccination**

Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
- ** AT* - Apprenticeship Training**. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
- If you are an **EU/EEA citizen** who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.** Please Note: We are unable to sponsor Band 2 to 4 as the salary does not meet the UKVI Points Based system threshold.**:

- **If you require sponsorship** for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system
- The Trust uses **electronic new starter forms** on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
- **The Trust will request a DBS** (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.

Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

**Please note**:

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