Customer Service Advisor
2 weeks ago
Job Specification
Position: Customer Service Advisor
Location: Speke, Liverpool
Hours: 35 hour week / Working Pattern - Rotational shift
**Salary**: £23,165p/a
We are currently looking customer service advisers to take calls from customers and offer a helpline service, take details assist with queries and problem solve.
Role Profile:
- We are looking for energised people who are invested in delivering the best service to our customers for Helpline
- Being invested in supporting with delivering continuous improvement
- Always being there for our customers when they need us most This does require a reliable/flexible and a positive team player.
- You will have an extensive knowledge and experience in customer services and contact centre functions along with multi-channel work streams and a willingness to deliver excellence.
- You are able to use your initiative to effectively reach solutions to our customer's problems. It is essential you have previous experience of working in a large, busy call centre and you are able to multi-task and prioritise your workload.
Enjoy the rewards:
- 28 days holidays plus bank holidays
- Flexible working
- Investing in learning, personal development, and technology.
- Pension scheme
- Medicash
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