HR Hub Assistant

Job summary

Previous applicants need not apply

The role is part of a team supporting the delivery of a customer focused service to the Trust. The post holder will be responsible for providing administrative support to the HR Hub team, undertaking data input, dealing effectively with customer enquiries, maintaining the document management system and providing generalist administrative support to all aspects of the teams delivery of service.

You should have experience of a wide range of clerical duties and an understanding of data protection and confidentiality, and demonstrated excellent customer service skills.

This role would be suitable for anyone looking to gain/expand their experience in a transactional HR/recruitment setting.

Main duties of the job

Good IT skills including experience of using Microsoft Office and a high level of data input skills is required. You must be able to demonstrate organisational skills with the ability to meet deadlines and work under extreme pressure whilst maintaining accuracy and attention to detail.

You must have good written and oral communication skills, as well as good interpersonal skills and be able to exercise common sense with the ability to work as part of a team and work on your own initiative.

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Job description

Job responsibilities

Please ensure you read the Job description and Person Specification attached to the advert in full before applying.

Person Specification

Knowledge, Training and Experience

Essential

Experience of a wide range of clerical duties General understanding of Data Protection and confidentiality.

Desirable

Experience in data processing preferably in payroll/HR systems. Knowledge of ESR or other payroll/HR systems

Skills & Aptitudes

Essential

Ability to work under pressure and to tight deadlines. Ability to maintain attention to detail and accuracy high level of data input skills good communication skills organisational ability Good IT skills with experience of using MS Word, Excel, e-mail and internet. Ability to work as part of a team and on own initiative Excellent customer service skills Ability to maintain confidentiality

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