Parts Advisor Apprentice

4 weeks ago

Speke, United Kingdom Peoples Ford Full time

**Peoples Ford Parts Advisor Apprenticeship**

Peoples Ford are the largest independent Ford Main dealer in Europe and have been trusted by Ford and our customers for over 37 years, with multiple awards for outstanding customer experience. This is an exciting opportunity for an apprentice to work alongside fully qualified parts advisors to be fully trained in sourcing and supplying parts for light vehicles and monitoring and solving customer problems/enquiries and processing customer’s orders.

**Role**:
An exciting opportunity that offers a varied workload the apprentice will develop skills in a number of areas, including:

- Safe storage of parts
- Handling, storing, and receiving stock
- Processing payments
- Following company procedures
- Identifying, sourcing, and ordering parts
- Monitoring and solving customer problems/enquiries and processing customer’s order
- The parts advisor apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme ECAT. A parts advisor apprentice will support the dealership, improve sales, and provide excellent customer service

**Training & Qualifications**:

- Apprentices will be working and will be trained within the dealership and a skills coach will visit at least every 28 days as part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course
- Level 2 Customer Service Practitioner Apprenticeship Standard
- Following successful completion of the apprenticeship, you can look forward to a full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
- Future prospects are endless by having a highly regarded set of skills, Apprentices can go on to develop their career within any other areas of commerce they may be interested in

**Desired skills and personal qualities**
- Communication skills
- IT skills
- Organisational skills
- Customer care skills
- Administrative skills
- Logical
- Team working
- Initiative

**Qualifications**
- GCSE or equivalent English & Maths (Grade 4 or above) Essential

**Ref**:
Working Hours Full Time Monday to Friday

Location Speke

Salary

**Benefits**:
Closing Date 16/06/2023

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