Information Assistant

2 months ago


Widnes, United Kingdom Riverside College Halton Full time

**Main Purpose of Job**

Riverside College is growing and this role is to support the team in ensuring the college information is recorded accurately and efficiently.

**Information Services**
- To play a major role within the Examinations Team
- To invigilate exams as required
- To assist with the collection and entry of student data onto the college’s exam records system.
- To liaise with staff across the college in relation to support and advice on examination and information services issues
- To play a role in the college’s enrolment process
- To maintain the quality of learner of data
- To maintain paper files as required

**Personal Development**
- To undertake staff development and attend staff meetings as required and requested
- To undertake continuous professional development

**Additional Duties**
- To meet the individual needs of all customers
- To positively promote the college at events as required
- To promote and safeguard the welfare of young people and vulnerable adults at the college
- To accept flexible redeployment and reallocation of duties commensurate with the level of the post.

**Qualifications**
- Relevant qualification to minimum of Level 2 (GCSE or equivalent)
- High level of literacy skills
- High level of computer skills
- Evidence of continuing professional development

**Knowledge/Experience**
- Experience of working in a customer service environment
- Experience of processing data accurately and to timescales
- Experience of effective team working and promoting relationships between staff, students and the community
- Experience of working in a busy office environment

**Skills/Attributes**
- Excellent communication skills
- A high level of organisational skills and accuracy
- Flexible approach
- Customer focused
- Logical approach to problem solving
- Computer literate including use of spreadsheets and databases

**Additional Requirements**
- Ability to travel as required
- Willingness to work flexible hours

**Post Information**
- Reports to Head of Information Services & Funding
- This post is for 37 hours per week
- Salary £21,357 - £21,966
- The post holder will undertake all duties and responsibilities in compliance with regulatory, legislative and college procedural requirements.

**Job Types**: Full-time, Permanent

**Salary**: £21,357.00-£21,996.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 30/05/2023
Reference ID: S128



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