Receptionist

1 month ago


Colchester, United Kingdom Primary Care Careers Full time

**About the Role**:
Tiptree Medical Centre is looking to recruit a proactive and experienced Receptionist to join their team.

The role will be part time with exact hours to be decided in discussion.

Main Duties

The post holder will be responsible for carrying out general Receptionist duties which will include but is not limited to:

- Dealing with general telephone enquiries
- Booking appointments
- The post holder will also be expected to welcome patients into the branch in a timely and professional manner
- Action tasks to reception team & daily brief meeting
- Registrations and temporary resident processing

Interviews will be carried out for successful applicants on receipt of CV and covering letter, and we reserve the right to retract the advert if a suitable person is found before the end date.

The post holder will have a good standard of education, including Maths and English and have experience of working in and providing customer service. The post holder will ideally have experience of working within a receptionist role, it would be beneficial if they had some experience of working within a Primary Care General Practice position, but this is not essential. The post holder will have experience of receiving and making telephone calls - a professional manner is expected at all times.

The post holder will need to have strong IT skills and be able to use computer based systems. Experience of SystmOne web would be advantageous but not essential as training will be provided.

The post holder must be organised, have strong communication skills, both verbal and in writing, be able to communicate with internal staff as well as external agencies and patients, and have a strong understanding of confidentiality. The post holder must be able to work effectively within a team as well as being able to work independently, without supervision.

**About Us**: In June 2017 The Colte Partnership was formed consisting of 9 local practices across Colchester and Tendring caring for approx. 95,000 patients.
We also work as three collaborative Primary Care Networks (PCN’s) which span across Colchester and Tendring:

- Ambrose Avenue Group Practice, Riverside Medical Centre & Ardleigh Surgery
- Mersea Island Medical Practice, Tiptree Medical Centre & Rowhedge Medical Centre
- Walton Medical Centre, Colne Medical Centre & Wivenhoe Medical Centre

There is a wide socio-economic and demographic served within this area which will provide an interesting and varied case mix. You will be joining an enthusiastic team of clinicians and administrators. You will be well supported with on-going professional development (training support, CPD and peer support). The role will contribute to the improving quality of care of our patients across the network of practices.

**Disclosure and Barring Service Check


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