Administrator

3 weeks ago


Stockport, United Kingdom Equiniti Full time

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and

our values set the core foundations to our success. We are **TRUSTED** to deliver on our commitments, **COMMERCIAL** in building long term value, **COLLABORATIVE** in our approach and we **IMPROVE** by continually enhancing our skills and services. **There has never been a better time to join EQ.**

**Role Summary**

The role of Pension Administrator will be based at our Office in Cheadle Hulme. This is an ideal role for someone who thrives working in a busy environment, and it will provide you with opportunities to learn new skills and the potential to progress with the company.

Full training will be provided on site for the first 6 weeks. You will then be buddied up with an experienced employee who will be there to support you and answer any queries you may have.

**Business Function**

MyCSP is one of the UK’s leading pension administrators. We are also one of the UK’s most efficient providers of outsourced services to both public and private sector organisations. One of MyCSP's largest clients is the Civil Service Pension scheme, with over 1.5 million members and 340 employers.

MyCSP is a unique business. We are a mutual joint venture partnership between employee partners, who own 25% of the company held in trust for them by MyCSP Trust Company Ltd, and our private sector partner and Equiniti’s pension business, Paymaster.

We have an elected Employee Partnership Council which has a seat and full decision making rights on the Executive Management team. Employee partners are also represented by a Director at Board level.

**Core Duties/Responsibilities**
- Administering pension awards in line with Service Level Agreement
- Checking the integrity of customer data
- Resolving customer enquiries (oral and written) based on competent working knowledge of the customer requirements
- Drafting of non-standard correspondence in response to customer enquiries
- Inputting customer details and accessing customer information

**Skills, Capabilities and Attributes**
- GCSE grade A*-C/9-4 or equivalent in English and Maths
- Good written and communication skills
- Strong numeracy skills
- PC literate
- Applicants must have resided in UK for at least 5 years
- Ability to work as part of a team
- Awareness of pension scheme rules, industry regulations, and current pensions legislation (not essential)
- Previous experience in a financial/pensions environment (preferred but not essential)
- Be able to prioritise work and work to deadlines.

In return we’ll give you:

- 28 days Annual Leave + 2 Volunteering days + Bank Holidays
- Flexible working
- Performance related bonus
- Annual Dividend
- Pension with company contribution
- Refer a friend - £1000 bonus
- Flexible benefits scheme to support you and your family
- Employee Assistance Programme
- Eye Care Scheme
- EQ wins app
- providing discounts and savings for many retailers
- Learn something new scheme
- Community Fund to support fundraising activities

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£21,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Work Location: Hybrid remote in STOCKPORT


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