Customer Service Apprentice

2 days ago


Middlesbrough, United Kingdom Specsavers Full time

**Job Role: Customer Service Apprenticeship**
**Location: Middlesbrough**
**Working hours: Full time to include Weekend working - 40 hours**
**Weekly: £192.40**

Become an Apprentice in our store and you’ll have everything you need to truly realise your potential - from experience in a full-time role to an industry-recognised qualification and the support of a global brand, all whilst earning a real wage.

At Specsavers, we’re always looking to the future - which is where people like you come in. We are currently looking for individuals who are enthusiastic about providing great Customer Service and would like to pursue a career in retail or management. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way.

**Another way of learning**:
Your on-the-job training will sit alongside structured learning that will lead to a nationally recognised qualification. At the end of your year as an apprentice, you’ll be a fully-fledged** Level 2 Customer Service Practitioner**.

**Why choose an Apprenticeship?**
- Earn a salary - Paid Monthly
- Gain valuable work experience in a full-time role
- Receive comprehensive and structured training, supported by a qualified assessor
- Deliver high-quality service in an innovative retail environment
- Become part of a team working towards a common goal
- Be entitled to paid holidays

And that’s just the start. With a highly respected and award-winning business behind you - one that invests in its people - there’s nothing to stop you getting on here. Who knows, you might even end up running your own store in years to come...

**Who is this Apprenticeship for?**
- Recent school/college leavers OR those looking for a new challenge
- Individuals who have lived in the EU for 3 years or more, with the right to work in the UK

We’re looking for people who are passionate about providing great Customer Service and wanting to pursue a career in this area. It’s important that you are a great listener and communicator - as that’s what excellent service is all about. You’ll need to be enthusiastic, motivated and a team player with a real determination to make a difference both in your development and the business.

It’s essential you haven’t worked in the Customer Service sector before, this is a new adventure, but you will need the organisation, commitment, motivation and enthusiasm to deliver the great customer service our Specsavers visitors love.

**What does the role involve?**
- Giving customers top-notch advice
- Giving customers a warm welcome
- Dealing with orders
- Dealing with payments
- Delivering high quality products and service
**What’s next?**

Ready to kickstart your career with a company that will support you to be the best you can be? For more detailed information about the Specsavers Apprenticeship programme, please click the link below.

Before applying, please check that you are able to travel to the store location on a daily basis. If you have any questions, please speak to a member of the Recruitment Administration & Support Service Team on **01566 771888**.



  • Middlesbrough, Middlesbrough, United Kingdom Northern Skills Group Full time

    **Job Title:** Customer Service Apprentice RoleWe are seeking an apprentice to join our team at Northern Skills Group, working 9.30 hours a week, Monday, Wednesday and Friday. As an apprentice, you will gain hands-on experience and learn the role of a customer service practitioner.**Key Responsibilities:*Handle phone calls and assist customers with queries...


  • Middlesbrough, United Kingdom Specsavers Full time

    **Customer Service Apprenticeship** **Store: Specsavers Middlesbrough** **Hours: Full time to include Weekend working - 40 hours** **Salary: £220 per week (paid monthly)** Become an Apprentice in our store and you’ll have everything you need to truly realise your potential - from experience in a full-time role to an industry-recognised qualification...


  • Middlesbrough, Middlesbrough, United Kingdom Northern Skills Group Full time

    **Apprentice Customer Support ProfessionalNorthern Skills Group is a Community Interest Company offering a unique opportunity for an apprentice to join our team. As a customer service apprentice, you will work 9.30 hours a week, Monday, Wednesday and Friday, and gain hands-on experience in customer service.**Your Key Tasks Will Include:**Answering phone...


  • Middlesbrough, United Kingdom Lookers Plc Full time

    Overview: Lookers are proud to present our freshly valeted Apprenticeship Programme ‘Ignition’ You’ve heard it here first you won’t want to miss this one! Are you aged 16 or over and looking to kick-start your career firmly within the automotive industry? Have you recently left school and are ready to gets hands on with one of the top three motor...


  • Middlesbrough, Middlesbrough, United Kingdom Northern Skills Group Full time

    **Customer Service Training OpportunityNorthern Skills Group is now hiring a customer service apprentice to join our team! As an apprentice, you will work 9.30 hours a week, Monday, Wednesday and Friday, and gain valuable experience in customer service.**Some Of Your Responsibilities Will Include:**Working in a welcoming cafe and retail spaceSupporting...

  • Apprentice Electrician

    7 months ago


    Middlesbrough, United Kingdom Thirteen Full time

    **Are you looking to begin and build a successful career with one of the largest employers in the North East? Or are you looking for a new opportunity to re-train and develop your skills in a new role?** **Join us as an Apprentice Electrician at Thirteen Group!** **Role Overview**: We’re looking for brilliant people to join our apprenticeship programme,...


  • Middlesbrough, United Kingdom Middlesbrough College Full time

    **Job Title**:Apprentice Food Service Assistant** **Salary**:S**tarting salary £10,847 for first 12 months, rising to National Minimum Wage for age** **Contract**:NSG Apprentice, Full Time, Fixed Term - 18 months** **Hours**:37 per week** **Annual Leave**:30 per annum plus statutory Bank Holidays** **Pension**:NEST Pension Scheme** **About the...


  • Middlesbrough, Middlesbrough, United Kingdom Getting In Limited Full time

    Join Our TeamWe are seeking an experienced Optical Assistant to join our team at S Thomas Opticians in Low Grange Health Village. As an Apprentice Optical Assistant, you will have the opportunity to develop your skills and knowledge in eye care services.About the RoleThe successful candidate will be responsible for meeting and greeting customers, handling...


  • Middlesbrough, United Kingdom Woodspeen Training Limited Full time

    Riverside Pharmacy is a delivery only pharmacy based in Middlesbrough, TS2 1RP. Riverside Pharmacy offers free Repeat Prescription Service (Prescription Collection & Delivery) to our local customers. We offer this service for patients registered with Surgeries in Middlesbrough As a distance selling pharmacy we also provide a full range of essential services...

  • Apprentice Joiner X4

    7 months ago


    Middlesbrough, United Kingdom Thirteen Full time

    **Are you looking to begin and build a successful career with one of the largest employers in the North East? Or are you looking for a new opportunity to re-train and develop your skills in a new role?** **Join us as an Apprentice Joiner at Thirteen Group!** **Role Overview**: We’re looking for brilliant people to join our apprenticeship programme,...

  • Apprentice Plumber X3

    7 months ago


    Middlesbrough, United Kingdom Thirteen Full time

    **Are you looking to begin and build a successful career with one of the largest employers in the North East? Or are you looking for a new opportunity to re-train and develop your skills in a new role?** **Join us as an Apprentice Plumber at Thirteen Group!** **Role Overview**: We’re looking for brilliant people to join our apprenticeship programme,...

  • Apprentice Engineer

    3 weeks ago


    Middlesbrough, United Kingdom Konecranes Demag UK Full time

    At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive.We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be...


  • Middlesbrough, United Kingdom Thirteen Full time

    **Are you looking to begin and build a successful career with one of the largest employers in the North East? Or are you looking for a new opportunity to re-train and develop your skills in a new role?** **Join us as a Business Administration Apprentice at Thirteen Group!** **Role Overview**: We’re looking for brilliant people to join our apprenticeship...


  • Middlesbrough, Middlesbrough, United Kingdom Getting In Limited Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Apprentice Optical Assistant to join our team in Middlesbrough Specsavers. As an Apprentice Optical Assistant, you will be responsible for providing top-notch advice and a warm welcome to customers, booking eye tests, pre-screening patients, and measuring frames.


  • Middlesbrough, United Kingdom Service Care Full time

    **Job Title: Customer Care Administrator** **Work Pattern: 25 hours per week** **Type: Fixed Term 6 Months** **Location**:Middlesbrough TS2** **Salary: £16,701 per annum (FTE £24,718)** **Purpose of the role -** Our client is looking for a customer care administrator to provide a comprehensive clerical and administration support service for the Customer...


  • Middlesbrough, United Kingdom EDA Apprenticeship plus Full time

    Buisness Sales Apprentice Location -Middlesbrough TS2 1RR Hours - 8-5pm Monday to Friday. Our busy branch is looking for a highly motivated apprentice to join their Branch team. An efficient, well organised Business Sales support service are pivotal for ensuring we provide the exceptional customer service our clients know us for. After full training your...


  • Middlesbrough, United Kingdom Superdrug Full time

    **UNIT 2 HILL STREET SHOPPING CENTRE, MIDDLESBOROUGH, CLEVELAND TS1 1SU** **Why Superdrug?** Passionate about beauty and health? Love talking to customers? If you’re ready to roll up your sleeves and get stuck in, you’ll have a great time at Superdrug working as an Apprentice Sales Adviser. Working in one of our stores is fun and no two days are the...


  • Middlesbrough, United Kingdom Northern Skills Full time

    You’ll take calls from customers with queries on their bank accounts, taking ownership to resolve them at first point of contact or escalating as required. You’ll deliver a great customer experience which will be measured by customer satisfaction (NPS), and you’ll work as a team to achieve collective quality targets. You'll support your peers & team...

  • Warehouse Apprentice

    7 months ago


    Middlesbrough, United Kingdom EDA Apprenticeship plus Full time

    **Title: Warehouse Apprenticeship** **Location: Cannon Park, Middlesbrough TS1** **Salary : up to £12 per hour depending on age** **Hours**:8:00am to 5:00pm Monday to Friday **Company Description**: **Greentech part of Edmundson Electrical** Serve the country from over 250 locations, each carrying a comprehensive stock and run by friendly, experienced...


  • Middlesbrough, United Kingdom Northern Skills Group Full time

    Supporting the dentist chairside - Setting up surgery - Preparing instruments - Updating patient records - Helping with reception duties - Working within decontamination - Adhering to health and safety - Completing CPD - Cross-infection control **SKILLS REQUIRED**: - Communication skills - Attention to detail - Organisation skills - Customer care...