Customer Service Advisor Apprentice

4 days ago


Middlesbrough, United Kingdom Northern Skills Full time

You’ll take calls from customers with queries on their bank accounts, taking ownership to resolve them at first point of contact or escalating as required.

You’ll deliver a great customer experience which will be measured by customer satisfaction (NPS), and you’ll work as a team to achieve collective quality targets.

You'll support your peers & team by sharing your experience and successes.

**Job Types**: Full-time, Fixed term contract
Contract length: 15 months

**Salary**: £16,640.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Middlesbrough, TS1 2DT: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Why are you looking to complete an apprenticeship In Customer Service?

**Education**:

- GCSE or equivalent (preferred)

Reference ID: NSG002189



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