Retail Sales Support

4 days ago


Basingstoke, United Kingdom Exertis Full time

Company description:
At Exertis, we thrive in a company culture that is driven to deliver more for customers. Our employees are committed, proactive and motivated. This dynamic environment contributes to a thriving growth-focused culture throughout Exertis, providing many careeropportunities that span sales, commercial and corporate activities

Job description:
**Overview**

Working as part of the Retail Sales Support Team reporting directly to the Retail Sales Manager. Sales Support is responsible for supporting the Retail Account Managers ensuring that all admin and orders are executed on time in full, meeting Customer SLA’swhilst maximising sales and profit growth across various Customers and categories.

**Key Responsibilities**
- Providing administrative support for large Retailer through submission of digital submission forms
- Execution of all processes linked to sales order processing
- Stock management to ensure that Customer delivery dates are achieved
- Management of mapping of Customer SKU’s to Exertis SKU’s
- Management and execution of customer order amendments & cancellations
- Management and proactivity toward expiring bids
- Management of Customer EDI corrections
- Completing any ad hoc tasks as directed by line manager
- Demonstrate a strong awareness of and commitment to Ethics and Compliance and the DCC Group Code of Conduct.

**Essential Role Competencies**
- Minimum 6-month experience in a Sales Support/Ops role
- Strong leadership skills
- Strong Microsoft Office skills
- Decision quality
- Develops talent
- Drives results
- Ensures accountability
- Optimises work processes

**What’s in it for you**

It’s important to us that our people love what they do and in turn we put together a benefits package that rewards a job well done. We’ll give you:

- 23 days holiday from start increasing up to a maximum of 27 days with length of service
- Private medical insurance
- Access to a Cash plan provided by Healthshield
- Income protection scheme (including access to a wellness early intervention scheme)
- Access to cycle to work scheme
- Employee assistance programme
- Death in service
- Holiday purchase scheme
- Loyalty award at key service milestones
- Enhanced, Maternity, Shared Parental, Paternity and Adoption pay

We value diversity and inclusion and champion a culture where everyone feels valued, included and celebrated.

**Flexible working**

At Exertis we recognise that ways of working have changed, which is why we have adopted a flexible way of working in our offices. Most teams are now offering a mix of remote and office working on a 50/50 basis (usually a mix of 2/3 days in the office eachweek). For some roles and teams, this may be slightly more or less depending on business needs and individual circumstances. Your Manager will work with you to agree on local work patterns. If it’s right for our customers, our business and for you then we’lldo what we can to support it.



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