Visitor Experience Assistant

2 weeks ago

North East, United Kingdom Groundwork Full time

**Role**:
Visitor Experience Assistant

**Salary**:
£20,048 per annum pro rata

**Hours**:
15 hours per week; Thursday and Saturday, 08:30 until 16:30. Standard terms and conditions apply. This is a temporary position with the contract coming to an end on Saturday 16th December 2023.

**Location**:
Jarrow Hall Museum

**Job Summary**:
Groundwork South and North Tyneside has been Changing Places and Changing Lives for over 30 years through a variety of environmental, learning, health and skills programmes: North East and Yorkshire - Groundwork

We are a fast paced and diverse charity with an excellent track record in partnership working and high-quality delivery.

We are committed to the employment and career development of disabled people. To demonstrate our commitment we have been awarded the Disability Confident Scheme Symbol, which is awarded by the Employment Service

We are looking for an effective frontline representative of Jarrow Hall, who will manage a range of administrative duties and provide well-informed and hospitable welcome to Jarrow Hall visitors, guests, clients and contractors.

The responsibilities of the post holder will include but are not limited to managing admissions, annual passes, memberships, event sales and box office, social media, cash management, internal and external administration, ordering, inventory and stock management. Most of the work will be desk-based and involves using the EPOS System, PC and telephone.

As part of the Jarrow Hall family and a key part of the team, you will be expected to play a proactive and dynamic role alongside your fellow staff and volunteers to ensure that Jarrow Hall builds and maintains a reputation as one of the finest, most welcoming and best loved venues in the region and beyond.

Groundwork SaNT believes that a child, young person or vulnerable adult should never experience abuse of any kind. We have a responsibility to promote the welfare of all children, young people and vulnerable adults and to keep them safe. We are committed to practice in a way that protects them.

**Instructions for Applicants**:
GW Application Form

Equal Opportunities Form

GW Declaration of Convictions Form

**Closing Date: 12pm, Monday 7th August 2023**

**Interview Date: Thursday 10th August 2023

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