Control Room Operator
2 weeks ago
**About us**
Millers of Longton Ltd is a commercial vehicle breakdown assistance company assisting with day-to-day commercial vehicle issues and breakdowns throughout the whole of the UK.
**What is the job?**
You will be answering the phones in our control room, taking incoming commercial breakdowns across the UK & Europe for many high-profile customers. Providing quality customer service is essential.
**Your roles will include**:
- Dispatching breakdown & recovery services nationwide
- Keeping the customers informed at all times
- Obtaining costs and compliance documents from suppliers
- Inputting data
- Invoice proofing
- High computer literacy
- Works well under pressure
- Must be able to multitask
- Works well both in a team and individually
- Very punctual
**Working Hours**
12 hour shifts split into two teams, on a 4 on 4 off basis. (9am to 9pm)
**Probation & Pay**
6 month probationary period to begin with, at an hourly rate of £10.70 rising to £11.56 after completing your probation.
Weekends worked whilst on shift are paid at overtime rate.
Wages are received weekly every Friday and you are required to work 1 week in hand.
**Job Types**: Full-time, Permanent
**Salary**: £11.56 per hour
Schedule:
- 12 hour shift
Work Location: In person
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