Customer Service Team Leader

4 weeks ago


Nottingham, United Kingdom Flutter Entertainment Full time

**PAY RATE £11/h**

**YOUR ROLE IN THE TEAM?**

Paddy's Customer Service Team Leaders are the face of the business We want people who love talking and getting to know our customers. Staying calm under pressure, you must constantly look for ways to improve yourself and the shop. We are forever pushing and exploring new ways to drive the business to adapt to Retail's ever evolving Online presence Ideally, we want people who will embrace technology as they will flourish in Paddy Power, combining their ability to promote our online products and services within our shops and still provide an epic customer journey.

We want all our people to always want to achieve more so when we say progression, we mean it Be BraveMap your journey to reach your career goals through endless opportunities within our business. Your journey with us is simply what you make of it Don't worry if you've never worked in the betting industry before, we'll give you the knowledgebut it's your attitude that counts Does this sound like you? If so, keep reading

**HOW WE DO IT?**

We want people who will exceed customer's expectations, building effective relationships with customers, creating a warm and positive environment which they love to be in. This will include cross selling our retail and online products and services, clearly communicating answers to customer queries and informing customers about our latest promotions.

Other duties will include:

- Responsible for all shop operations including opening and closing procedures
- Taking and processing bets
- Keeping and maintaining shop presentation standards
- Ability to adapt to different situations while still staying completely customer obsessed
- Play by the rules by complying with Social Responsibility duties

**WHATS IN IT FOR YOU?**
- **Money Baller **- Reap the rewards
- **Industry leading pay-rates **. _Why wouldn't you get paid more to do the same job?_
- **Salary Increase after 6 months **. _PPRewarding punters and employees since 1988._
- **20% discount on Flutter Shares.** _Get your ‘Share' of the winn _ings.
- **Refer & Earn scheme **. _Having a friend at work will make you hate your job less._
- **Team Doc** - Healthy worker is a happy worker
- **Maternity & Paternity leave top up.** _This is not paid babysitting._
- **Company Sick Pay scheme (up to 5 weeks).** _Under the weather? Grab Paddy's umbrella._
- **Free eye test & discount on VDU glasses.** _How would you watch sport at work otherwise?_
- **Birthday Day off.** _Happy Birthday to you_
- **Six Free counselling sessions & 24/7 EAP Telephone Support.** _Even we know some benefits don't need a joke..._
- **Craic & Banter **- Working and living your best life
- **Competitions with prizes. **_Who doesn't like a bit of healthy competition?_
- **Lifestyle and Retail discounts (WRKIT).** _You don't always need a bus pass to get discounts._
- **Live sports streamed in shop.** _Horse racing, football, darts, golf. watch it all while at work._
- **Big Christmas and Grand National drinks.** _Who doesn't love watching their manager slide across a dancefloor?_
- **Head Office secondment schemes.** _In case you want to know the business inside and out._



  • Nottingham, United Kingdom Astute Recruitment Full time

    A well-established business based in central Nottingham are looking for a Customer Service Team Leader to join their growing team. The Customer Service Team Leader will be responsible for the effective management of the Customer Services team and the smooth running of its systems and functions. Responsibilities will also include providing administrative...


  • Nottingham, United Kingdom Astute Recruitment Full time

    A well-established business based in central Nottingham are looking for a Customer Service Team Leader to join their growing team. The Customer Service Team Leader will be responsible for the effective management of the Customer Services team and the smooth running of its systems and functions. Responsibilities will also include providing administrative...


  • Nottingham, United Kingdom Machine Mart Full time

    About The RoleWe have an exciting position for a Customer Service Team Leader in our busy Aftersales divisionLocated at our Nottingham Head Office, this role is based fully on-siteWhat you’ll be doing:You’ll be responsible for the day to day management of the Customer Service, Service Admin and Branded Supplier TeamsYou’ll be leading from the front,...


  • Nottingham, United Kingdom Machine Mart Full time

    About The RoleWe have an exciting position for a Customer Service Team Leader in our busy Aftersales divisionLocated at our Nottingham Head Office, this role is based fully on-siteWhat you’ll be doing: You’ll be responsible for the day to day management of the Customer Service, Service Admin and Branded Supplier TeamsYou’ll be leading from the front,...


  • Nottingham, United Kingdom Ramsay Health Care Full time

    Job Description Starting salary of £24,000 (full time salary), moving up to £27,500 (performance & contribution dependant) + benefits below We have a new exciting Customer Service Team Leader opportunity in our National Enquiry Centre based at our Woodthorpe Hospital site in Nottingham. As a Team Leader you will have line management responsibility for a...


  • Nottingham, Nottingham, United Kingdom Customer Service - Social Media - GBR Full time

    Role Purpose:To provide the best possible reactive and proactive customer support using the 'Sales through Service' ethos for the Bingo, Casino and Poker, Sports Betting Interactive and Retail customers across multiple contact channels.Key responsibilitiesProvide award winning standard service across all contact channels as required through all communication...


  • Nottingham, United Kingdom Prolog Fulfilment Ltd Full time

    We are looking to recruit an enthusiastic and commercially minded **Customer Service Team Leader**. The purpose of this role is to ensure the performance of the contract meets the Service Level Agreement with emphasis on quality and cost. To be successful in this role you will be required to build a mutually beneficial relationship with the client and work...


  • Nottingham, United Kingdom Quality Service Recruitment Full time

    Immediate starts are available for an experienced team leader to join one of our best-known clients in Bilborough, Nottingham. The role will consist of helping sales to create delighted, loyal customers by co-ordinating with departments and assisting with the administrative processes involved in getting an order through the business, with an aim to achieve...


  • Nottingham, United Kingdom Quality Service Recruitment Full time

    Immediate starts are available for an experienced team leader to join one of our best-known clients in Bilborough, Nottingham. The role will consist of helping sales to create delighted, loyal customers by co-ordinating with departments and assisting with the administrative processes involved in getting an order through the business, with an aim to achieve...


  • Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 624 Mansfield Road, Sherwood, Nottingham, NG5 2GA- Pay: £13.32 per hour- Contract: 24 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including late evenings (until 10.15pm) and weekends, to be discussed at interview- Full, paid training provided- - You must be aged 18 or over to...


  • Nottingham, United Kingdom Quality Service Recruitment Full time

    Immediate starts are available for an experienced team leader to join one of our best-known clients in Bilborough, Nottingham. The role will consist of helping sales to create delighted, loyal customers by co-ordinating with departments and assisting with the administrative processes involved in getting an order through the business, with an aim to achieve...


  • Nottingham, United Kingdom Quality Service Recruitment Full time

    Immediate starts are available for an experienced team leader to join one of our best-known clients in Bilborough, Nottingham. The role will consist of helping sales to create delighted, loyal customers by co-ordinating with departments and assisting with the administrative processes involved in getting an order through the business, with an aim to achieve...

  • Customer Team Leader

    3 weeks ago


    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Market Place, Derby Road, Sandiacre, NG10 5HW- Pay: £12.10 per hour- Contract: 39 hours per week + regular overtime, permanent, full time- Working pattern: 5 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.- Full,...


  • Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 8 Bridgford Road, West Bridgford, Nottingham, NG2 6AE- Pay: £13.32 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid...

  • Customer Team Leader

    4 weeks ago


    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 12-18 Bridgeway Centre, Meadows, Nottingham, NG2 2JD- Pay: £13.32 per hour- Contract: 18 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid...

  • Customer Team Leader

    2 weeks ago


    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Chilwell, Nottingham, NG9 4ET - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full training...

  • Customer Team Leader

    3 weeks ago


    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Bestwood Park Estate, 254 Beckhampton Road, Nottingham, NG5 5PA - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts, mainly late evenings (store closing) and weekends, to be discussed at interview. - Full training given- You must...


  • Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Papplewick Lane, Hucknall, NG15 8GL - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. - Full...


  • Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 65 College Street, Long Eaton, Nottingham, NG10 4NN - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    3 weeks ago


    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 365 Mansfield Road, Carrington, Nottingham, NG5 2DA - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...