Customer Team Leader

6 months ago

Nottingham, United Kingdom Coop Full time

**Customer Team Leader**
- Location: 38 Main Street, Lowdham, Nottingham, NG14 7AG
- Pay: £12.10 per hour + great benefits
- Contract: 20 hours per week + regular overtime, permanent, part time
- Working pattern: varied shifts including early mornings (5:45am), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Role will also include working in our in-store bakery
- Full training given- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._
- As a customer team leader at Co-op, you’ll help put our store purpose into practice. You’ll connect people and causes in your local community, provide great service to our customers, and give coaching and support to our colleagues in-store.- In return, we’ll help you to become a purpose driven Co-op leader. You’ll learn how our stores are run, and develop your leadership skills so that when an opportunity to progress comes up, you’re in a great place to grab it.**What you’ll do**

**- Friendly and thoughtful service **- Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, working in our in-store bakery often taking ownership for managing the store and handling challenging situations
- Engage with everyone to succeed together - you’ll build your team’s capability through coaching and training, and create an inclusive culture where everyone feels respected, valued and able to speak their mind
- Make sure the store is safe, legal and operational - you’ll manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience, and support your store manager with HR processes
- Embrace change - you’ll help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities
- Co-operate for a fairer world - you’ll build relationships and get involved with your local community, working closely with your local member pioneer to help them with the development and delivery of their Co-op community plan

**This job would suit people who have**
- genuine care for the needs of customers and colleagues
- the ability to strike a balance between leading the team and supporting on the shopfloor
- great communication skills, with the ability to build positive relationships with all kinds of people
- strong organisational and problem solving skills
- a desire to learn, grow and develop your skills
- the flexibility to work a range of shifts

**Why Co-op?**
- We’ll support your development, and help you to grow your leadership skills, so you can build a career in a business with a purpose beyond profit. You’ll also get package that includes:
- competitive pay and opportunities for overtime
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- premium rates for hours worked before 6am or after 10pm
- flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
- Holidays starting from 36 days per year (includes bank holidays) pro rata for part time
- 30% off Co-op branded products in our food stores
- 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
- discounts on other Co-op products and services
- pension with up to 10% employer contributions
- cycle to work scheme
- services to support your physical, mental and financial wellbeing

**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

  • Customer Team Leader

    6 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 624 Mansfield Road, Sherwood, Nottingham, NG5 2GA- Pay: £13.32 per hour- Contract: 24 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including late evenings (until 10.15pm) and weekends, to be discussed at interview- Full, paid training provided- - You must be aged 18 or over to...

  • Customer Team Leader

    6 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Market Place, Derby Road, Sandiacre, NG10 5HW- Pay: £12.10 per hour- Contract: 39 hours per week + regular overtime, permanent, full time- Working pattern: 5 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.- Full,...

  • Customer Team Leader

    6 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 8 Bridgford Road, West Bridgford, Nottingham, NG2 6AE- Pay: £13.32 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid...

  • Customer Team Leader

    7 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 12-18 Bridgeway Centre, Meadows, Nottingham, NG2 2JD- Pay: £13.32 per hour- Contract: 18 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid...

  • Customer Service Team Leader

    13 hours ago

    Nottingham, United Kingdom Fabric Recruitment Ltd Full time

    Customer Service Team Leader Nottingham up to £39,000 DOE We are seeking a dynamic and experienced Senior Customer Service Team Leader to join a fast-paced and growing business. This is an exciting opportunity to lead a customer-focused team, drive continuous improvements, and deliver outstanding customer experiences. As the Senior Customer Service Team...

  • Customer Service Team Leader

    1 day ago

    Nottingham, United Kingdom CV-Library Full time

    Customer Service Team Leader Nottingham up to £39,000 DOE We are seeking a dynamic and experienced Senior Customer Service Team Leader to join a fast-paced and growing business. This is an exciting opportunity to lead a customer-focused team, drive continuous improvements, and deliver outstanding customer experiences. As the Senior Customer Service...

  • Customer Team Leader

    6 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 8 Bridgford Road, West Bridgford, Nottingham, NG2 6AE - Pay: £12.10 per hour + great benefits - Contract: 16-20 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    6 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 8 Bridgford Road, West Bridgford, Nottingham, NG2 6AE - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    6 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 365 Mansfield Road, Carrington, Nottingham, NG5 2DA - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings, afternoons, late evenings and weekends, to be discussed at interview. - Full training given- You...

  • Customer Team Leader

    6 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 938-942 Woodborough Road, Mapperley, Nottingham, NG3 5QS - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including late evenings (store closing) and weekends, to be discussed at interview - Full training given- You must be...

  • Customer Team Leader

    6 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 12-18 Bridgeway Centre, Meadows, Nottingham, NG2 2JD - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full training given- You...

  • Customer Team Leader

    6 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 12-18 Bridgeway Centre, Meadows, Nottingham, NG2 2JD - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    7 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 123 Middleton Boulevard, Wollaton, Nottingham, NG8 1FW - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    6 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 288 Watnall Road, Hucknall, Nottingham, NG15 6EY - Pay: £12.10 per hour + great benefits - Contract: 12 hours per week + regular overtime, permanent, part time - Working pattern: 2 Varied shifts over 7 days, including early mornings, afternons, late evenings and weekends to be discussed at interview. - Full training...

  • Customer Team Leader

    6 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Unit 1 Nottingham Railway Station, Carrington Street, Nottingham, NG2 3AS - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be...

  • Customer Service Team Leader

    6 months ago

    Nottingham, United Kingdom Astute Recruitment Full time

    A well-established business based in central Nottingham are looking for a Customer Service Team Leader to join their growing team. The Customer Service Team Leader will be responsible for the effective management of the Customer Services team and the smooth running of its systems and functions. Responsibilities will also include providing administrative...

  • Customer Service Team Leader

    6 months ago

    Nottingham, United Kingdom Astute Recruitment Full time

    A well-established business based in central Nottingham are looking for a Customer Service Team Leader to join their growing team. The Customer Service Team Leader will be responsible for the effective management of the Customer Services team and the smooth running of its systems and functions. Responsibilities will also include providing administrative...

  • Customer Service Team Leader

    13 hours ago

    Nottingham, United Kingdom Harper Recruitment Full time

    Senior Customer Service Team Leader £39,000 Permanent Nottingham / Hybrid Monday - Friday 36.25 hours Harper Recruitment Group are working in partnership with a well-established organisation who are known for their iconic brands. Due to continued success, they are looking to recruit an experienced Customer Service Team Leader to join their team. As a...

  • Customer Service Team Leader

    2 days ago

    Nottingham, United Kingdom CV-Library Full time

    Senior Customer Service Team Leader £39,000 Permanent Nottingham / Hybrid Monday - Friday 36.25 hours Harper Recruitment Group are working in partnership with a well-established organisation who are known for their iconic brands. Due to continued success, they are looking to recruit an experienced Customer Service Team Leader to join their team. As a...

  • Customer Data Team Leader

    6 months ago

    Nottingham, United Kingdom Tate Full time

    Customer Data Team Leader Are you customer focused with an analytical data driven background? If so this role could be for you. Working from home or hybrid Monday to Friday paying a salary of up to £35,000? This is a fantastic company with great benefits. The Details - You must have advanced Excel Skills able to use pivot tables, Vlookup's and...