Customer Team Leader

7 months ago

Nottingham, United Kingdom Coop Full time

**Customer Team Leader**
- Location: 12-18 Bridgeway Centre, Meadows, Nottingham, NG2 2JD- Pay: £13.32 per hour- Contract: 18 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided-
- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._
- We’re looking for Customer Team Leaders to join our team at Co-op.- When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.- As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.- At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.**What you’ll do**
- Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they’re not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan

**This job would suit people who have**
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts

**Why Co-op?**
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream
- a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

  • Customer Team Leader

    6 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 624 Mansfield Road, Sherwood, Nottingham, NG5 2GA- Pay: £13.32 per hour- Contract: 24 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including late evenings (until 10.15pm) and weekends, to be discussed at interview- Full, paid training provided- - You must be aged 18 or over to...

  • Customer Team Leader

    6 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 8 Bridgford Road, West Bridgford, Nottingham, NG2 6AE- Pay: £13.32 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid...

  • Customer Team Leader

    6 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Market Place, Derby Road, Sandiacre, NG10 5HW- Pay: £12.10 per hour- Contract: 39 hours per week + regular overtime, permanent, full time- Working pattern: 5 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.- Full,...

  • Customer Service Team Leader

    14 hours ago

    Nottingham, United Kingdom Fabric Recruitment Ltd Full time

    Customer Service Team Leader Nottingham up to £39,000 DOE We are seeking a dynamic and experienced Senior Customer Service Team Leader to join a fast-paced and growing business. This is an exciting opportunity to lead a customer-focused team, drive continuous improvements, and deliver outstanding customer experiences. As the Senior Customer Service Team...

  • Customer Service Team Leader

    1 day ago

    Nottingham, United Kingdom CV-Library Full time

    Customer Service Team Leader Nottingham up to £39,000 DOE We are seeking a dynamic and experienced Senior Customer Service Team Leader to join a fast-paced and growing business. This is an exciting opportunity to lead a customer-focused team, drive continuous improvements, and deliver outstanding customer experiences. As the Senior Customer Service...

  • Customer Team Leader

    6 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 8 Bridgford Road, West Bridgford, Nottingham, NG2 6AE - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    7 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 123 Middleton Boulevard, Wollaton, Nottingham, NG8 1FW - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    6 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 938-942 Woodborough Road, Mapperley, Nottingham, NG3 5QS - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including late evenings (store closing) and weekends, to be discussed at interview - Full training given- You must be...

  • Customer Team Leader

    6 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 8 Bridgford Road, West Bridgford, Nottingham, NG2 6AE - Pay: £12.10 per hour + great benefits - Contract: 16-20 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    6 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 365 Mansfield Road, Carrington, Nottingham, NG5 2DA - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings, afternoons, late evenings and weekends, to be discussed at interview. - Full training given- You...

  • Customer Team Leader

    6 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 38 Main Street, Lowdham, Nottingham, NG14 7AG - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (5:45am), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Role will...

  • Customer Team Leader

    6 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 12-18 Bridgeway Centre, Meadows, Nottingham, NG2 2JD - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full training given- You...

  • Customer Team Leader

    6 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Unit 1 Nottingham Railway Station, Carrington Street, Nottingham, NG2 3AS - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be...

  • Customer Team Leader

    6 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 12-18 Bridgeway Centre, Meadows, Nottingham, NG2 2JD - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    6 months ago

    Nottingham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 288 Watnall Road, Hucknall, Nottingham, NG15 6EY - Pay: £12.10 per hour + great benefits - Contract: 12 hours per week + regular overtime, permanent, part time - Working pattern: 2 Varied shifts over 7 days, including early mornings, afternons, late evenings and weekends to be discussed at interview. - Full training...

  • Customer Service Team Leader

    6 months ago

    Nottingham, United Kingdom Astute Recruitment Full time

    A well-established business based in central Nottingham are looking for a Customer Service Team Leader to join their growing team. The Customer Service Team Leader will be responsible for the effective management of the Customer Services team and the smooth running of its systems and functions. Responsibilities will also include providing administrative...

  • Customer Service Team Leader

    6 months ago

    Nottingham, United Kingdom Astute Recruitment Full time

    A well-established business based in central Nottingham are looking for a Customer Service Team Leader to join their growing team. The Customer Service Team Leader will be responsible for the effective management of the Customer Services team and the smooth running of its systems and functions. Responsibilities will also include providing administrative...

  • Customer Service Team Leader

    14 hours ago

    Nottingham, United Kingdom Harper Recruitment Full time

    Senior Customer Service Team Leader £39,000 Permanent Nottingham / Hybrid Monday - Friday 36.25 hours Harper Recruitment Group are working in partnership with a well-established organisation who are known for their iconic brands. Due to continued success, they are looking to recruit an experienced Customer Service Team Leader to join their team. As a...

  • Customer Service Team Leader

    2 days ago

    Nottingham, United Kingdom CV-Library Full time

    Senior Customer Service Team Leader £39,000 Permanent Nottingham / Hybrid Monday - Friday 36.25 hours Harper Recruitment Group are working in partnership with a well-established organisation who are known for their iconic brands. Due to continued success, they are looking to recruit an experienced Customer Service Team Leader to join their team. As a...

  • Customer Data Team Leader

    6 months ago

    Nottingham, United Kingdom Tate Full time

    Customer Data Team Leader Are you customer focused with an analytical data driven background? If so this role could be for you. Working from home or hybrid Monday to Friday paying a salary of up to £35,000? This is a fantastic company with great benefits. The Details - You must have advanced Excel Skills able to use pivot tables, Vlookup's and...