Estates, Energy

6 months ago

Cambridge, United Kingdom Encore Full time

**The role**

This is an important action-orientated role: the person must operate in a highly organised way, taking ownership of issues until they are fully resolved. The key requirements of this position are to ensure that insurance (including Buildings cover, Directors & Officers cover and Engineering cover) is valid on all Estates, and that all utility accounts are in contract and paid promptly.

What you’ll do

**1. Insurance**:

- **Liaising with insurance brokers**: Ensure new estates are covered by relevant insurance policies, electronically file and update all correspondence for new and old estates and update Qube with the relevant information
- **Renewals**: Liaise with our brokers to ensure policy documents are issued prior to expiry and that all Estates have live policies.
- **Freeholder Estates**: 30% of our Estates are insured directly by the freeholder, so we must ensure copies of all the relevant policies are obtained from other insurers.
- **Building Reinstatement Valuations**: Monitor building reinstatement valuations and update Qube.
- **Compliance**: Ensure all policies are compliant with the lease insurance requirements e.g. some estates require Terrorism cover.
- **Reporting**: Create and use reports from Qube to monitor and manage insurance end dates.
- **Insurance Premiums**: Process insurance premiums in to the Qube Purchase Ledger, allocating the bills to the correct estates.
- **Insurance Debts**: monitored to ensure insurance cover is not affected by non-payment of invoices.
- **Data integrity**: ensure all data is regularly validated to ensure up to date.

**2. Utility Contract Renewals**
- **Liaising with Utilities Broker**: ensure all estate gas and electric accounts are in contract and at competitive rates.
- **Renewals**: monitor contracts about to expire and enter new and renewed information on to Qube
- **Supplier Details**: update Qube with all supplier details, rates and estimated usages
- **Utility invoice input**: upload invoices to Dwellant where required, and ensure all invoices dealt with by the broker are also uploaded without delay, especially around the time of a supplier payment run.
- **Supplier Statements**: matching back supplier statements and checking balances on Qube

**3. Administration**
- **Correspondence**: Ensure all correspondence is filed in the correct place with relevant policy and contract information uploaded to Qube.

There will be other general duties associated with the position and these key responsibilities may evolve over time.

**What you’ll bring**:
**Qualifications**
- A good standard of education is essential.

**Experience**
- No previous experience is required as full training will be given, but experience working with figures and in an office environment is highly desirable
- Numerically minded and happy working with figures on a regular basis
- IT literate especially with the Microsoft Office package including Word and Excel plus the ability to work with our bespoke in-house Property Management system, Qube

**Skills**
- Excellent time management, prioritisation and diary management
- Excellent numeracy/analytical skills and competency in dealing with financial information
- Excellent communication skills - letter writing and the written and verbal presentation of information
- Excellent computer skills - Proficient in all Microsoft programmes, particularly Excel, and competent in mail merging.
- Excellent Team Working - Ability to build working relationships with employees across the organisation.

**Behaviours**
- Thorough: attention to detail, the ability to think things through - not just follow a checklist
- Accountable: take personal responsibility for seeing things through to successful resolution
- Commitment: take pride in your work and care about your/the team’s performance
- Mature: common-sense approach. Ability to see where improvements can be made
- Positive: an optimistic, can-do attitude that enhances team morale

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