Bar/waiting Staff

3 months ago

Worksop, United Kingdom Muthu Clumber Park Hotel and Spa Full time

*Job Title:* Bar Person/waiting

*Reports to:* Senior foo

and Bever
- Supervisor.
- ob Purpose:* The smooth
- rvice of Food and

Beverage
- the Bars, en
- ing maxim
- guest satisfacti
- whilst following th

set procedures / stand
- s.

*Daily Duties:*
- To

ort to work on time,

according to the rota, in the correct uniform in a presentable state, as set out in the staff handbook.
- Always conduct yourself in a professional manner with the utmost discretion at all times
- To follow the procedures set out in the Departmental SOP Manuals to ensure the cleanliness of the department is to the correct standard at all times.
- To follow the correct procedures, as set out in the SOP Manual to ensure the smooth operation of the department during service.
- To follow the correct procedures to ensure the preparation is completed every day to the required standards for the forthcoming Hotel and function demands.
- To follow the correct procedures in cleaning the beer lines, according to the set schedule.
- To be careful with glassware, to minimise breakages.
- To ensure that guest satisfaction is paramount at all times. Offer all customers and guests, polite, courteous and friendly service, and be prepared to go out of your way to help a customer - this includes having a general knowledge of all the facilities at the Hotel.
- To act upon instructions given by the Senior food and Beverage Supervisor.
- To adhere to the statutory licensing legislation, and uphold the conditions of the Liquor licence at all times.
- To ensure a full stock of items is kept and that it is properly rotated. To control stock, and to order as necessary to the par levels.
- To be conversant with the wine list, and wine and beverage service.
- To “upsell” whenever possible.
- To be able to assist in the delivery of food orders to tables.
- Check the lounge areas regularly & clear any glasses & crockery etc.
- To be aware of the Hotel fire procedures, and to assist as and when necessary.
- To be aware of the Food Hygiene Safety Act 1990 and its implications in food service. To be aware of the Health & Safety Act and Fire Regulations.
- To ensure all compliments / complaints are reported to the Management.
- To report any maintenance issues, and any accidents to the Management.
- Confident and efficient operation of tills / room billing and cash handling, ensuring all goods taken by the customer are billed for.
- Any other reasonable tasks as requested by a Supervisor.
- To behave with responsibility around the Hotel at all times. Work remotely
- No Job Types: Full-time, Part-time Pay: £8.60-£11.44 per hour Benefits:

- Company pension
- Discounted or free food
- Employee discount Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability Supplemental pay types:

- Tips Work Location: In person Reference ID: JPL/12

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