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Tea Room Supervisor

4 weeks ago

Andover, United Kingdom Enham Trust Full time

Enham Trust are looking for a new Tea Room Supervisor to join the lovely team at the Enham Trust Charity Café. For this role, you will need to be hardworking, a quick learner and have a passion for creating delicious food

We are looking for a determined individual who is passionate about making changes that will positively affect the lives of those living with a disability. They should have an agile approach to working and should be responsible and flexible to the needs and aspirations of people who use our services and adapt and support them accordingly. This will be a part time job share position.

If this sounds like a role that you would love, then please do get in touch

**As our Tea Room Supervisor, you will be responsible for**:
**Operational**:

- Cooking, serving, and presenting food and beverages to agreed portion size, menu description and quality standards
- Managing stocks and kitchen supplies so that wastage is minimised through effective product rotation, food handling and control
- Carrying out a thorough clean-down at end of service ensuring all stock is properly stored, waste is removed, and the premises are left ready for the next service
- Supervising the Tearoom operations, meeting all food hygiene and health & safety requirements
- Respond and act upon any identified areas for improvement as identified by the Food Standards Agency
- Manage systems of control in the café to ensure high standards are maintained
- Procurement of goods required for the efficient running of the café, minimising food waste
- Maintaining all equipment in good working order
- Adhere to Trust policies and procedures and ensure that these are understood and adhered to throughout the services.
- Willingly engage with any other duties and responsibilities that may be required from time to time.
- Comply with all Health & Safety regulations and support the Retail Manager in completion of monthly health & safety checks of the store.

**Quality**:

- Support the Retail manager to create a welcoming and supportive environment.
- Support the Retail Manager in ensuring there is a high standard of presentation in the tearoom
- Ensure and lead staff and volunteers with compliance and standard in café
- Deliver a high standard of service to customers.
- Undertake housekeeping to ensure the cleanliness of the store is maintained.

**Finance**:

- Support the Retail Manager in the achievement of budget profile by maximising sales and minimising costs
- Ensure till reconciliation, daily banking, and reporting.
- Stock take
- Actively support any charity wide fundraising promotions.

**Leadership**:

- Supervise staff and give clear instructions and training
- Identify and promote opportunities for volunteers, ensuring that volunteers are managed in accordance with Enham Trust’s policies and procedures.
- Consistently role model Enham Trust’s values and behavioural competencies.

**What we are looking for from you**
- A positive, can-do attitude
- Flexible approach to daily tasks
- Strong leadership and communication skills
- Creativity and open to change

**Some of the perks**
- Rising holiday entitlement starting at 33 days including statutory bank holidays
- Discounted healthcare membership
- Cycle to work scheme
- Pension scheme with matched employer contributions up to 6%
- Learning and Development scheme offering you internal and external training

**Apply**

**IMPORTANT INFORMATION**

Enham Trust is accredited as a Disability Confident Leader; as part of this commitment all disabled applicants, who meet the minimum criteria, will be guaranteed an interview. To be considered under the Guaranteed Interview Scheme it’s vital that you declare your disability, impairment, or long-term health condition when you apply.

Successful applicants will be required to undertake a Disclosure Barring Service (DBS) check, provide two references and proof of right to work in the UK.

**Job Type**: Part-time

**Salary**: £9.80 per hour

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
- Wellness programme

Schedule:

- Day shift

**Experience**:

- Catering: 1 year (preferred)
- Customer service: 1 year (preferred)

Work authorisation:

- United Kingdom (preferred)

Work Location: One location

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