Scandinavian Language Contact Executive

7 months ago


Warwick, United Kingdom MSX INTERNATIONAL Full time

**Scandinavian Language Contact Executive**

**£28,000 - £30,000 per year DOE**

**Permanent**

**40 Hours per week**

**Warwick / Hybrid**

**Do you speak a Scandinavian language and have contact centre experience?**

**MSX International has the job for you**

MSX International is recruiting a Contact Executive to join our organization and be part of our team in Warwick.

**The Role**

As a Contact Executive you will be interacting with accident repair customers and Dealers, helping to avoid vehicles from a write-off situation allowing an increase in Revenue for Bodyshop, Dealer and Manufacturer.

As part of the role, you will need to:

- Build relationships with accident repair centres to maximise vehicle repair opportunity
- Usage of our user-friendly accident parts management system
- Communicate with supplying Dealers so that order fulfilment is completed within defined timeframe

**About you**

This is an excellent opportunity for an individual with good negation and communication skills. Our ideal Contact Executive has a friendly personality, as well as:

- You will be a reliable, conscientious, and enthusiastic individual who can work on their own initiative
- Experienced in converting sales opportunities via telephone calls
- An understanding of automotive aftersales / trade would be a significant advantage but not essential
- At least one of spoken Swedish, Norwegian, Danish or Finnish (multiple languages would be an advantage)

**What’s in it for you?**

When you join our team, you become part of the MSX International family. It’s more than a job - it’s the opportunity to build a career, make a difference, and be part of an exciting industry.

At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce.

In joining MSX, you can enjoy:

- Competitive salary
- 25 days annual leave per year
- Life insurance
- Cash back health care scheme
- Exclusive discounts on everyday purchases as well as exclusive discounts on car purchases
- Potential to progress within the company, with global opportunities updated regularly

**Working pattern and location**
- 40 hours per week
- Monday - Friday
- Hybrid Working
- Permanent contract

Office based in Warwick

**About MSX**

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

- Consumer Engagement
- Parts, Accessories & Service Performance
- Actionable Insights
- Diagnostics & Repair Enhancement
- Warranty and Repair Efficiency
- Technical Information
- Learning Solutions
- Sales Performance

Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.

**The MSXI Purpose**

To empower Movers and Makers to thrive in our ever-changing world

**The MSXI Mission**

To harness our expertise in mobility, the creativity of our global teams,

and the power of technology, to craft tailored and innovative solutions

**The MSXI Vision**

To enhance every journey in the world of mobility



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