Pensions Administrator Db
2 days ago
Pensions Administrator (DB Pensions)
Full Time Permanent, office based
The Opportunity
The main purpose of this role is to assist managing clients' pension schemes by ensuring that they receive the information they need to enable them to make informed decisions on their benefits.
Perhaps you have extensive experience as a Pension Administrator and want a new change/challenge to join a company with ample progression oppportunites. Or, maybe you're looking for a change of pace with a company that are market leaders and would like someversatility of clients but still with a community office feel. Whatever it is, we'd like to hear your story
Duties and Responsibilities:
- Perform pensions calculations, enter pensions data and answer enquiries to the required standard using automated and non-automated manual/system processes across a wide range of member or scheme events
- Act as a coach and provide timely feedback to peers
- Respond to errors and ensure complaints are handled effectively
- Be a champion of change and provide opinions if you have an idea to create more efficiencies
- Act as a leader and peer review your colleagues work and guide them along the way
- Continuous achievement of 95% Service Levels for member processing and completion of scheme event processing in line with timescales agreed with the clients at the required level of quality.
What you need:
- Previous pensions administration experience (DB)
- Knowledge and willingness to learn about different schemes
- Some people leader skills (confidence in providing feedback and conducting peer reviews)
What you'll receive:
- An opportunity to join an established and client focused Pension's Admin team
- Competitive salaries and comprehensive benefits.
- Excellent on the job training and support.
- Support programmes including: health & welfare, tuition assistance, pension, employee assistance program, career mobility, employee network groups and volunteer opportunities.
- A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment
- To build and maintain an excellent rapport with our clients, providers and colleagues across the Group
- Supportive on the job training.
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