Senior Visitor Experience Officer
5 days ago
Summary Do you have a passion for helping people connect to nature? We’d love you to bring your skills of creativity and organisation to the biggest conservation charity in Europe.
**Salary**: £24,371 - £25,927 depending on experience
What it's like to work here Longshaw is the gateway from Sheffield and North East Derbyshire into the Peak District and is part of the larger National Trust Peak District Portfolio. Longshaw is an extremely busy hub with a welcome building, several car parksand a cafe, which has undergone extensive development through 2020. We are on a mission to be the place of choice for inspiring outdoor experiences, where everyone can go on a journey of exploration in a landscape being actively managed to the highest internationalstandards for conservation, access and wider public benefits. What you'll be doing You'll work with the Property Operations Manager to ensure every aspect of the visitor experience is shaped by our landscape and environment in order to deliver an exceptionalexperience to everyone every time. This will include; overseeing our wider visitor offer, developing a program of seasonal events and initiating specific projects. You'll deliver engagement that will influence behaviours, help manage risk and champion ourcause. You'll both recruit and further develop our volunteers, engage with visitors and champion the Countryside Code.
You'll work alongside the Welcome Manager to ensure that visitors receive exceptional service, enabling and promoting fundraising opportunities and conservation awareness.
You’ll work with other teams onsite to understand our spirit of place, ensuring high standards of presentation and visitor safety.
This role will require regular weekend working.
Who we're looking for This job is all about providing a service. To be fantastic in this role, you’ll need:
- Experience of delivering inspirational engagement activities and interpretation in a countryside setting
- Excellent communication and interpersonal skills - able to interact with visitors in a variety of situations
- Good people skills, enabling good working relationships with those in your team and across the property
- An understanding of how to interpret significant collections to varied audiences.
- Excellent organisational skills, and the ability to time manage projects successfully
- Good interpersonal skills, able to deal with visitors in a variety of situations
- A flexible customer focused approach with experience in delivering high standards of customer service
- Experience of working with and supervising volunteers
- Empathy with aims of the National Trust, with genuine interest and knowledge of the work of the Trust
- Experience of being self-led - managing your own workload independently
- A full driving licence
The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Wherever you’re from, and whatever your background, we want to hear from you - and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.
Benefits for working at the National Trust include:
- Flexible working whenever possible
- Free parking at most locations
- Free entry to our properties for you, a guest and your children (under 18)
- Substantial pension scheme of up to 10% basic salary
Click here to find out more about the benefits we offer to support you.
-
Senior Visitor Experience Officer
7 months ago
Sheffield, United Kingdom National Trust Full timeDo you have an enthusiasm for helping people connect to nature and heritage? Do you enjoy programming events and developing memorable experiences for visitors? We’d love you to bring your skills of organisation and creativity to the biggest conservation charity in Europe. With inspiring nature on our doorstep and a wealth of fascinating heritage across...
-
Visitor Fundraiser
7 months ago
Sheffield, United Kingdom Sheffield Museums Trust Full time**Visitor Fundraiser** £11,898 (FTE £22,010.56) - pay award pending Two roles available: 20 hours per week - 3 days per week, Tuesday - Sunday 20 hours per week - Friday, Saturday, Sunday Permanent contract **About the Job**: Enjoyment and engagement are at the heart of a great visitor experience, and at Sheffield Museums Trust we aim to exceed...
-
Visitor & Education Assistant
6 days ago
Sheffield, United Kingdom The Green Estate Community Interest Company Full time**JOB TITLE: Visitor and Education Assistant** **RESPONSIBLE TO: Visitor Experience Officer** **RESPONSIBLE FOR: Supervising volunteers and zero-hour staff** **OVERALL PURPOSE OF JOB** Our Visitor and Education Assistant will deliver a portfolio of established and popular visitor offers including school education sessions, school holiday activities,...
-
Senior Communications
7 months ago
Sheffield, United Kingdom National Trust Full timeThis is an exciting opportunity to join the Peak District National Trust team as the Senior Visitor Experience Marketing and Communications Officer. Caring for places for everyone, for ever is the core of what we do. You'll play a key role in promoting our special places and encouraging support for the National Trust, reaching new audiences and attracting...
-
Senior Student Experience Officer
8 months ago
Sheffield, United Kingdom University of Sheffield Full timeThe Student Experience Team is responsible for the effective delivery of all administrative tasks associated with learning and teaching, and is committed to supporting an excellent experience for all our students. As a Senior Student Experience Officer within the team, you will be responsible for managing and developing a number of areas within that process....
-
Student Experience Officer
7 days ago
Sheffield, United Kingdom University of Sheffield Full timeAre you interested in working for a world top 100 university? The School of Education is internationally renowned for its research excellence and teaching quality, providing a broad range of undergraduate, postgraduate taught and postgraduate research degree programmes The School’s business is complex, with a wide range of full-time, part-time, distance...
-
Office Admin
7 months ago
Sheffield, United Kingdom Nationwide training centre Full timeThis is a office based role. We are looking for a highly organised individual with excellent written and verbal communication skills, strong attention to detail and the ability to priorities and multitask therefore experience working with Microsoft Office is required. **Responsibilities**: - Organise and manage filing systems - Answer phones and take...
-
Office Manager
5 days ago
Sheffield, United Kingdom Purple Starfish Consulting Limited Full timeAre you an office and administration manager in the Sheffield area, possibly with EA experience? If so we may have the perfect opportunity for you. Opteran is looking to appoint an office manager who will be integral to the success of our growing team through supporting the day-to-day operations. This role will include working alongside our senior team and...
-
Security Officer
7 days ago
Sheffield, United Kingdom Atalian Servest Full time**Job Reference: SEC/JS/01-02/796/1** **Job Title: Security Officer** **Location: Site Based - Sheffield** **Postcode: S1 2HS** -**_Applicants must have the right to work in the UK_** **Pay Rate: £9.90** **Contract: Temporary position for 3 Months** **Hours per week: Monday,Tuesday,Wednesday,Thursday,Friday - 60 hours per week** **Business...
-
Receptionist/ Workplace Experience Assistant
6 months ago
Sheffield, United Kingdom Alexander Mann Solutions (AMS) Full time**Job description - summary** About Arup Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally. At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning. Arup’s...
-
Security Officer
5 days ago
Sheffield, United Kingdom Advanced Supply Chain Group Full timeHere at **Advanced Supply Chain,** we are looking for a **Security Officer** to join the team at our Sheffield site. What’s even better is for this particular role no experience is required, as well as no Security License required as all training is provided from the very start! You will join us on a **full time **permanent** basis and in return, you will...
-
Security Officer
5 days ago
Sheffield, United Kingdom Advanced Supply Chain Full timeHere at **Advanced Supply Chain,** we are looking for a **Security Officer** to join the team at our Sheffield site. What’s even better is for this particular role no experience is required, as well as no Security License required as all training is provided from the very start! You will join us on a **full time **permanent** basis and in return, you will...
-
Security Support Officer
7 months ago
Sheffield, United Kingdom Bidvest Noonan Full time**About The Role**: **Security Support Officer** **Sheffield - S1** **£12.21 per hour** **Various hour, covering days, nights and weekends** **Zero hour contract** A fantastic opportunity has arisen within Bidvest Noonan for Corporate Security Officers, who will work at our client’s prestigious premises. You must be able to demonstrate and deliver...
-
Senior Student Experience Officer
6 days ago
Sheffield, United Kingdom University of Sheffield Full timeAs Senior Student Experience Officer, you will lead on all aspects of student academic status and progression. You will have proven experience of reviewing, developing and implementing improvements to administrative processes and systems, and of promoting these to team members and academic colleagues. A good honours degree (or equivalent experience) and...
-
Resident Experience Ambassador
3 weeks ago
Sheffield, Sheffield, United Kingdom Homes for Students Careers Full timeWe are currently seeking a Resident Experience Ambassador to join our team at Homes for Students Careers. In this role, you will be responsible for providing exceptional customer service and ensuring a seamless experience for students.As a key member of our operations team, you will contribute to various back-office functions, including administrative...
-
Serviced Office Manager
7 days ago
Sheffield, United Kingdom Huntress Full timeDo you have experience of working within the Serviced Office environment? An exciting new brand are looking to grow their current office in Sheffield and require an experienced Centre Manager to join their team and build the centre. As a Centre Manager youwill be the face of the brand and ensure that all members and tenants are made to feel part of the...
-
Overseas Liaison Officer
1 week ago
Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeAn exciting opportunity has arisen for an Overseas Liaison Officer to join the Overseas Visitors Team at Sheffield Teaching Hospitals NHS Foundation Trust. This is a challenging role and the successful applicants will need a full understanding of the comprehensive Overseas Visitor Charging Regulations (Oct 19) and Department of Health guidelines. Training...
-
Office Administrator
5 days ago
Sheffield, United Kingdom Phoebe Davies Full timeJob title: Office Administrator Location: Sheffield, City Centre Full time, Permanent **Salary**: up to £25,000 per annum (DOE) Bhayani Recruitment is working on behalf of one of our technology clients in search of an Office Administrator to join their growing team. **Summary of role** This role covers both office administration and financial...
-
Office Administrator
2 days ago
Sheffield, United Kingdom Bhayani Recruitment Full time**Salary**: up to £25,000 per annum (DOE) **Location**: Sheffield **Job Type**: Permanent **Job title: Office Administrator** **Location: Sheffield, City CentreFull time, Permanent** **Salary: up to £25,000 per annum (DOE)** Bhayani Recruitment is working on behalf of one of our technology clients in search of an Office Administrator to join their...
-
Corporate Security Officer
3 days ago
Sheffield, United Kingdom Tymia limited Full time**Tymia Limited is looking for a corporate security officer to Join our vibrant and Fast growing team within the Sheffield Area.** **The Corporate Security Officer will provide a high quality of security, reception, patrol ,emergency first response and management of security systems for Tymia.** **Shift Pattern**: - 4 on 4 off (2 Days 2 Nights) **Key...