Product Owner

3 months ago

Bristol, United Kingdom Dyson Full time

**Summary**:
**Salary**:
Competitive

Team:
E-Commerce

**Location**:
United Kingdom - Bristol Office

**About us**:
Dyson is a unique global technology enterprise, driven by innovation and pioneering spirit. Our goal is to solve problems others ignore, using our technology and ingenuity. We prioritise authenticity and differentiate ourselves by creating cutting-edge technologies.

As an owner-centric organisation, we're committed to providing exceptional customer experiences through our Omni-channel capabilities. Our Product Management team, which represents 4,000+ experts worldwide, plays a vital role in delivering top-notch customer service. We focus on crafting simple and user-friendly interactions, harnessing the latest technology to create remarkable experiences for our customers.

Customer satisfaction is our priority, and we have a multimillion-pound development budget to support our ambition in over 30 direct markets. Based in our Bristol Digital Hub or Malmesbury, you'll work alongside a diverse team of analytics professionals, creative designers, technical architects, business analysts, and delivery managers. Together, we're dedicated to creating world-class customer journeys that set new standards in the industry.

We're committed to our campus culture and don’t look to offer a hybrid working arrangement. This helps us to achieve the spirit of Dyson - collaboration, creativity, and inventiveness - in our inspiring, social, and dynamic workspaces.

**About the role**:
As our Product Owner, you will play a pivotal role in driving the implementation, delivery, and improvement of solutions that enhance owner management journeys in our omni-channel contact and repair centres.

Drawing on your expertise in contact centre and service centre operations, you will meticulously review and implement configurations to ensure seamless alignment with local legal, fiscal, and regulatory requirements, supporting the global rollout and enhancement of Salesforce Service Cloud. Your attention to detail will guarantee that our solutions meet the highest standards while effectively supporting our global target operating model. You will also seize opportunities to capture valuable insights that drive future enhancements, empowering operational teams to maximise the potential of our solutions and contribute to the global backlog of improvements.

In addition to your operational expertise, you will be forward-thinking and strategic. You will develop a visionary strategy that embraces industry best practices and explores emerging capabilities to meet the evolving demands of Dyson owners. Your strategic vision will guide continuous process improvement and propel the advancement of owner management practices, ensuring that we stay at the forefront of the industry.

Your key capabilities as the Product Owner will lie in collaboration and management. You will work closely with markets, IT, technology vendors, Product Director, and Global Director of Customer Service to define the delivery roadmap, ensuring alignment with overall business objectives. With your meticulous prioritisation and management of the project backlog, you will ensure timely delivery of initiatives that drive NPS gains and deliver tangible owner and commercial benefits. Leveraging your deep understanding of Agile methodologies, you will effectively communicate and maintain the product vision, working alongside IT teams to translate business requirements into actionable user stories and epics defined by our business analysts. Through comprehensive reporting, you will drive change and influence decision-making by providing key stakeholders with valuable insights derived from various teams.

**About you**:

- A proven track record in agile software development, specifically delivering CRM solutions to Contact Centre organizations
- A self-starter with a demonstrated ability to deliver results in a fast-paced environment with changing priorities
- A customer-centric mindset, leveraging high-quality data and insights to drive decision making
- An effective communicator with excellent written and verbal communication skills, capable of engaging both technical and non-technical teams
- Strong teamwork and collaboration skills, capable of managing complex stakeholder groups
- Passionate about leveraging technology to address customer service challenges

**Benefits**:
Financial
- Performance-related bonus scheme
- Competitive pension scheme
- Life assurance
- Discounts on Dyson machines and retail purchases

Lifestyle
- Generous holiday allowance of 27 days (plus bank holidays)
- Free on-site lunches, fruit, and hot drinks
- Access to on-site sports centre, gym, hair salon, and lifestyle assistance (Malmesbury campus)
- Electric vehicle salary sacrifice scheme
- Option to purchase additional holiday days

Health
- Private medical insurance and dental insurance
- Employee assistance programme
- Digital GP services
- On-site physiotherapy and GP services (Malmesb

  • Product Owner

    3 months ago

    Bristol, United Kingdom ADLIB Full time

    **Product Owner**: **The Independent Pharmacy**: - Location **Bristol** - Type **Permanent** - Salary **Up to £45k** **Brand new Product Owner role.** **Working across eCommerce, SaaS, and CMS platforms.** **Hybrid role with 2-3 days in the office.** We’ve partnered with The Independent Pharmacy, the UK’s #1 online pharmacy, to help them recruit a...

  • Product Owner

    3 months ago

    Bristol, United Kingdom Cushon Full time

    **Product & Proposition**, **Customer**: **Product Owner**: Bristol, United Kingdom Permanent Full Time R-00227040 **#WeAreCushon**: **This role is in Cushon**: Join a fun, forward-thinking, climate-focussed fintech where your skills will contribute to shaping a sustainable future. Our people work differently depending on their jobs and needs. From...

  • Product Owner

    3 months ago

    Bristol, United Kingdom Dyson Full time

    **Summary**: **Salary**: Competitive Team: Design and Development **Location**: United Kingdom - Bristol Office **About Us**: We are a highly technical, creative and collaborative team made up of App, Cloud, Data Science, and Embedded Engineers. We partner with teams across Dyson to rapidly refine early product concepts and ideas, by developing working...

  • Product Owner

    3 months ago

    Bristol, United Kingdom Logiq Consulting Limited Full time

    Logiq Consulting are Cyber Security and Information Assurance experts. We specialise in providing leading edge consultancy to high-risk clients and delivering a range of security services and products throughout the Private and Public Sector. Due to a rapid increase in clients within our Consultancy Division we have a requirement for experienced Product...

  • Product Owner

    3 months ago

    Bristol, United Kingdom Rowden Full time

    **Description**: **Ready to start solving problems that matter?** We are looking for a user-focused and pragmatic Product Owner to work alongside our customers and our talented team of multi-disciplinary engineers to deliver effective software solutions. **Key areas of responsibility**: **NOTE**:If you feel that you don’t meet all the criteria included...

  • Product Owner

    3 months ago

    Bristol, United Kingdom Webgains Full time

    **ABOUT YOU** You are an experienced product owner with a demonstratable knowledge of agile processes and principles. You are experienced in working with a Product Design & Usability function, collaborating on UX, User Research, User Validation and User Testing sessions; as well as business analysis experience using modelling and documentation techniques...

  • Product Owner

    3 weeks ago

    Bristol, United Kingdom Vivobarefoot Full time

    We have a core belief that our toxic, sedentary lifestyles are making humans, and the planet, sick. So we’re on a mission to change it.We’re a bunch of outsiders, dreamers, entrepreneurs, rebels and activists who fight for full regeneration of our people and planet. We move furiously fast in an ever-changing ecosystem, and we also fail fast, learn, get...

  • Product Owner

    3 weeks ago

    Bristol, United Kingdom Vivobarefoot Full time

    We have a core belief that our toxic, sedentary lifestyles are making humans, and the planet, sick. So we’re on a mission to change it. We’re a bunch of outsiders, dreamers, entrepreneurs, rebels and activists who fight for full regeneration of our people and planet. We move furiously fast in an ever-changing ecosystem, and we also fail fast, learn,...

  • Product Owner

    4 weeks ago

    Bristol, United Kingdom Vivobarefoot Full time

    We have a core belief that our toxic, sedentary lifestyles are making humans, and the planet, sick. So we’re on a mission to change it.We’re a bunch of outsiders, dreamers, entrepreneurs, rebels and activists who fight for full regeneration of our people and planet. We move furiously fast in an ever-changing ecosystem, and we also fail fast, learn, get...

  • Product Owner

    3 weeks ago

    Bristol,, South West England, United Kingdom Vivobarefoot Full time

    We have a core belief that our toxic, sedentary lifestyles are making humans, and the planet, sick. So we’re on a mission to change it.We’re a bunch of outsiders, dreamers, entrepreneurs, rebels and activists who fight for full regeneration of our people and planet. We move furiously fast in an ever-changing ecosystem, and we also fail fast, learn, get...

  • Product Owner

    5 months ago

    Bristol, United Kingdom Simitive - Full time

    Simitive, an Innovative, fast growing, and privately owned Tech firm is looking for a talented Product Owner to join the existing team of tech professionals and contribute to the development and continued success of their business. This is a chance to collaborate with technical professionals at the very top of their game! The Product Owner will report...

  • DWP Assistant Product Owner

    3 days ago

    Bristol, United Kingdom KPMG Full time

    The Role The Digital Workplace Assistant Product Owner has a critical role in the management and adoption of Digital Workplace products; improving productivity, collaboration, and communications across KPMG to deliver better client, and internal, outcomes. The Digital Workplace Assistant Product Owner manages product ownership activities for their...

  • Product Owner

    3 months ago

    Bristol, United Kingdom Dyson Full time

    **Summary**: **Salary**: Competitive Team: Project and Programme Management **Location**: United Kingdom - Bristol Office **About us**: Dyson is a unique global technology enterprise, driven by innovation and pioneering spirit. Our goal is to solve problems others ignore, using our technology and ingenuity. We prioritise authenticity and differentiate...

  • Product Owner

    3 months ago

    Bristol, United Kingdom Dyson Full time

    **Summary**: **Salary**: Competitive Team: E-Commerce **Location**: United Kingdom - Bristol Office **About us**: Dyson is a unique global technology enterprise, driven by innovation and pioneering spirit. Our goal is to solve problems others ignore, using our technology and ingenuity. We prioritise authenticity and differentiate ourselves by creating...

  • Product Owner

    3 weeks ago

    Greater Bristol Area, United Kingdom Vivobarefoot Full time

    We have a core belief that our toxic, sedentary lifestyles are making humans, and the planet, sick. So we’re on a mission to change it.We’re a bunch of outsiders, dreamers, entrepreneurs, rebels and activists who fight for full regeneration of our people and planet. We move furiously fast in an ever-changing ecosystem, and we also fail fast, learn, get...

  • Product Owner

    3 weeks ago

    Greater Bristol Area, United Kingdom Vivobarefoot Full time

    We have a core belief that our toxic, sedentary lifestyles are making humans, and the planet, sick. So we’re on a mission to change it.We’re a bunch of outsiders, dreamers, entrepreneurs, rebels and activists who fight for full regeneration of our people and planet. We move furiously fast in an ever-changing ecosystem, and we also fail fast, learn, get...

  • Digital Product Owner

    4 days ago

    Bristol, Bristol, United Kingdom RAC Full time

    **About the Role**The RAC is embarking on a transformative journey to revolutionize its driving services, seeking skilled professionals to develop cutting-edge digital products. As a seasoned Product Manager, you will play a pivotal role in shaping the future of our insurance products, ensuring they meet customer needs while driving business growth.**Key...

  • Digital Product Owner

    3 days ago

    Bristol, Bristol, United Kingdom RAC Full time

    **About the Role**The RAC is embarking on a transformative journey to revolutionize its driving services, seeking skilled professionals to develop cutting-edge digital products. As a seasoned Product Manager, you will play a pivotal role in shaping the future of our insurance products, ensuring they meet customer needs while driving business growth.**Key...

  • Scrum Product Owner-Hybrid

    3 weeks ago

    Bristol, United Kingdom Vivobarefoot Full time

    We’re a bunch of outsiders, dreamers, entrepreneurs, rebels and activists who fight for full regeneration of our people and planet. We are a footwear company, a health and wellbeing company, and an evolving bunch of activists. And we’re searching for brilliant humans with exceptional skills and talent to help us make this dream into a reality. This...

  • Data Product Owner

    3 months ago

    Bristol, United Kingdom Aviva Full time

    Data Product Owner Salary £60,000 - £85,000 This is a great role for a colleague who is passionate about delivering great customer and business outcomes through strong data-led capabilities. Customer data is at the heart of both the transformation programme and long-term business strategies - having high quality customer data that is mastered centrally...