Visits Centre Assistant

4 weeks ago


Hemel Hempstead, United Kingdom Prison Advice and Care Trust Full time

**Overview**

As a Visits Centre Assistant, you will provide support to families visiting loved ones in the visits centre. You will work as one of the Pact Family team and will be based primarily in the prison's visitor centre and visits hall providing support, advice and guidance to families visiting prisoners, facilitating prison visits and family days and supporting the play service.

**About You**:
To be successful in this role you will have empathy and understanding of working with families in challenging circumstances, ideally involving prisoners and/or their families. You will also have excellent organisational skills and the ability to manage a demanding workload. You will support colleagues in Pact’s family work and may even have knowledge of safeguarding/child protection. In short, you're a real 'people person' who will roll their sleeves up, work hard and add value to the visits centre team in any way that's needed.

**What Pact Offer**:
Pact offers a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme, life assurance, eye care vouchers, generous annual leave plus more. You will have the opportunity to attend internal training events to further develop yourself as an effective support work and you will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

**How to apply**:
**Other information**:
Having a car may be beneficial for this role, though is not essential.

If you have lived overseas for a period of over 12 months (in the past 10 years while aged 18 or over), you will need to supply a certificate of good conduct from the Police Force of the country of residence.



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