Call Centre Assistant

7 months ago


Hemel Hempstead, United Kingdom Specsavers Full time

**Call Centre Assistant**

**Location: Hemel Hempstead**

**Salary: Dependent on experience**

**Hours: Full time - 40 hours (Weekend working essential)**

**Good bus routes into Hemel and Car Parking nearby**

**Progression opportunities across the business**

**Specsavers Perks**

**28 days holiday**
- **Admin experience essential**_

At Specsavers, our Receptionists / Call Centres are essential in shaping the beginning of our Customer’s journey.

We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential.

Joining our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.
- Answering all telephone calls in a prompt, clear and friendly manner
- Transferring calls efficiently
- Responding to customer enquiries
- Ensuring customer details are captured accurately when booking appointments
- Dispensing over the phone
- Triaging patients with eye & health concerns

Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.
- **Salary**: £10.42 per hour

**Benefits**:

- Employee discount
- Health & wellbeing programme

Schedule:

- Weekend availability

Ability to commute/relocate:

- Hemel Hempstead, HP1 1BJ: reliably commute or plan to relocate before starting work (required)

Work Location: In person


  • Call Centre Assistant

    7 months ago


    Hemel Hempstead, United Kingdom Specsavers Full time

    **Call Centre Assistant** **Location: Hemel Hempstead** **Salary: Dependent on experience** **Hours: Full time - 40 hours (Weekend working essential)** **Good bus routes into Hemel and Car Parking nearby** **Progression opportunities across the business** **Specsavers Perks** **28 days holiday** **_ Admin experience essential_** At Specsavers, our...

  • Call Centre Assistant

    7 months ago


    Hemel Hempstead, United Kingdom Specsavers Full time

    **Call Centre Assistant** **Location: Hemel Hempstead** **Salary: Dependent on experience** **Hours: Full time - 40 hours (Weekend working essential)** **Good bus routes into Hemel and Car Parking nearby** **Progression opportunities across the business** **Specsavers Perks** **28 days holiday** **_ Admin experience essential_** At Specsavers, our...


  • Hemel Hempstead, United Kingdom Hollywood Bowl Group Full time

    **About the role** Are you a great communicator? Are you passionate about delivering excellent customer service? If so, then look no further! **The Why...** As well as a competitive hourly rate you'll also receive the following non-contractual benefits: - Monthly Bonus Scheme - Great incentives throughout peak times - Free games vouchers - 30% Discount...


  • Hemel Hempstead, United Kingdom Hollywood Bowl Group Full time

    **The Why, the What and the Who...**: Are you a great communicator? Are you passionate about delivering excellent customer service? If so, then look no further! **The Why...** As well as a competitive hourly rate you’ll also receive the following non-contractual benefits: - Monthly Bonus Scheme - Great incentives throughout peak times - Free games...


  • Hemel Hempstead, Hertfordshire, United Kingdom purpletribe Full time

    Job DescriptionWe are looking for a highly organized and detail-oriented Care Centre Assistant to join our team at St Pauls Care Centre in Hemel Hempstead, Hertfordshire. As a key member of our care team, you will be responsible for providing high-quality care and support to our residents.The successful candidate will have excellent communication skills,...


  • Hemel Hempstead, Hertfordshire, United Kingdom Westgate Healthcare Full time

    About the Role: We are seeking a highly motivated and detail-oriented individual to join our team as a Domestic Assistant. In this role, you will be responsible for maintaining the cleanliness and upkeep of our care centre, ensuring that all areas meet company standards. This will include cleaning assigned rooms, replenishing cleaning products, and adhering...

  • Play Centre Assistant

    7 months ago


    Hemel Hempstead, United Kingdom DJ's Play Full time

    Play Centre Assistant has main tasks involving serving customers, preparing food orders, hosting parties, making party food, cleaning, stock replenishment and rotation, and any other tasks set by the manager. Weekend working will be required every weekend. **Salary**: £8.50-£11.00 per hour Schedule: - 8 hour shift - Every weekend - Holidays - Monday to...


  • Hemel Hempstead, United Kingdom Prison Advice and Care Trust Full time

    **Are you a real 'people person'? Are you a quick learner who's organised and keen to help out? Well, you might just be the person we need. Read on...** **Role Overview**: As a Family Support Worker (Visits Centre Assistant), you will be a vital part of the PACT Family team, offering crucial support to families visiting their loved ones at HMP The Mount....


  • Hemel Hempstead, United Kingdom Hollywood Bowl Group Full time

    **The Why, the What and the Who...**: **The Why...** As well as a competitive hourly rate you’ll also receive the following non-contractual benefits: - Monthly Bonus Scheme - Great incentives throughout peak times - Free Bowling - 30% Discount on food and drink when visiting with friends and family - Team Member of the Month - Long Service Awards -...


  • Hemel Hempstead, United Kingdom Hollywood Bowl Group Full time

    **The Why, the What and the Who...**: Are you a great communicator? Are you passionate about delivering excellent customer service? If so, then look no further! **The Why...** As well as a competitive hourly rate you’ll also receive the following non-contractual benefits: - Monthly Bonus Scheme - Great incentives throughout peak times - Free Bowling -...


  • Hemel Hempstead, United Kingdom Hollywood Bowl Group Full time

    **About the role** Are you a great communicator? Are you passionate about delivering excellent customer service? If so, then look no further! **The Why...** As well as a competitive hourly rate you'll also receive the following non-contractual benefits: - Monthly Bonus Scheme - Great incentives throughout peak times - Free Bowling - 30% Discount on...


  • Hemel Hempstead, United Kingdom Hollywood Bowl Group Full time

    About Hollywood Bowl GroupHollywood Bowl Group is a leading experiential family entertainment company operating 74 centres across the UK and 13 in Canada. We value diversity and inclusion, promoting equal opportunities in a working environment that recognises individual differences and contributions.Job SummaryWe are seeking a skilled Contact Centre Sales...


  • Hemel Hempstead, United Kingdom Hollywood Bowl Group Full time

    Customer Contact Centre Advisor - Hemel Hempstead About The Role Are you a great communicator? Are you passionate about delivering excellent customer service? If so, then look no further! The Why... As well as a competitive hourly rate you’ll also receive the...


  • Hemel Hempstead, United Kingdom Hollywood Bowl Group Full time

    **What's In Store**: If you’re looking for a role that offers real pace and variety Hollywood Bowl Group is the place to be. Our busy Contact Centre located in Hemel Hempstead, Hertfordshire takes between 1200 and 3000 calls a day from our customers and 4000+ calls at peak times of the year - that’s why we need highly motivated individuals who can work...

  • Service Centre Agent

    7 months ago


    Hemel Hempstead, United Kingdom Blackhawk Network Full time

    **Overview**: This role is based in the UK contact centre and responsible for providing first and second line support, working closely with internal account teams and the El Salvador contact centre. Providing high quality customer service is always a priority via several contact channels. **Purpose of the role** To provide first level support to the UK...


  • Hemel Hempstead, United Kingdom Away Resorts Full time

    **What we need in a nutshell** We are looking for friendly and confident person to take inbound sales calls to guest who are about to arrive on holiday. **Who are we?** We’re shaking up the Great British holiday! What’s it to be? Family fun and adventure at Tattershall Lakes in Lincolnshire or Alpaca Walks (yes, Alpaca Walks) at Sandy Balls in...


  • Hemel Hempstead, United Kingdom Hillier Nurseries Ltd Full time

    Do you want to join a renowned and established family business of over 150 years, working sociable hours in a fun and friendly environment with an amazing bunch of people? We place great value on all our team members and how they contribute to the ongoing success and growth of our Company. The role of a Garden Centre Assistant is never boring. You may be...


  • Hemel Hempstead, United Kingdom Hollywood Bowl Group Full time

    **The Why, the What and the Who...**: Are you a highly motivated leader, able to drive and encourage your team's success? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! **The...


  • Hemel Hempstead, United Kingdom Hillier Nurseries Ltd Full time

    Do you want to join a renowned and established family business of over 150 years, working sociable hours in a fun and friendly environment with an amazing bunch of people? if so we currently have a position available at 34 hours a week, with alternate weekend working. We place great value on all our team members and how they contribute to the ongoing...


  • Hemel Hempstead, United Kingdom Hollywood Bowl Group Full time

    Are you a highly motivated leader, able to drive and encourage your team's success? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! **The Why...** Joining Hollywood Bowl Group as a Customer...