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Visits Centre Assistant
3 months ago
Are you a real 'people person'? Are you a quick learner who's organised and keen to help out? Well, you might just be the person we need. Read on...
Role Overview:
As a Family Support Worker (Visits Centre Assistant), you will be a vital part of the PACT Family team, offering crucial support to families visiting their loved ones at HMP The Mount.
Your primary base will be in the prison's Visitor Centre and visits hall, where you will provide guidance, advice, and support to families.
The Visitor Centre services include play and children's services, as well as a catering service.You will facilitate prison visits, organise family days, and support the play service to ensure a positive experience for visiting families.
Key Responsibilities:
- Offer support, advice, and guidance to families visiting prisoners.
- Facilitate prison visits and family days.
- Support the play service within the Visitor Centre.
- Work collaboratively with the PACT Family team.
About You:
To thrive in this role, you will have:
- Experience working with families in challenging environments, ideally with offenders and/or their families.
- Excellent organizational skills and the ability to manage a demanding workload.
- The ability to contribute to the planning and development of PACT's family work.
- Knowledge of safeguarding and child protection practices.
- Strong interpersonal communication skills.
- The ability to work effectively with and build partnerships with various agencies.
What Pact Offer:
Pact offers a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme, life assurance, eye care vouchers, generous annual leave plus more.
You will have the opportunity to attend internal training events to further develop yourself as an effective support work and you will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
How to apply:
Other information:
Having a car may be beneficial for this role, though is not essential.
If you have lived overseas for a period of over 12 months (in the past 10 years while aged 18 or over), you will need to supply a certificate of good conduct from the Police Force of the country of residence.
