Customer Service Advisor

6 months ago


Dundee, United Kingdom Jewson Full time

Are you based in the **Dundee** area? Do you have a passion for working with people?

**Jewson, **a leading building materials distributor in Northern Europe, is on the hunt for a **Customer Service Advisor** who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).

**Hours - 7.30 - 5.00 Monday to Friday and every other Saturday morning 8-12**

**Jewson, 18 Faraday Street, Dryburgh Industrial Estate, Dundee DD2 3QQ**

*Part Time / Flexible working applicants welcomed

**Key Responsibilities**
- Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
- Dealing with lapsed accounts
- Generating sales with new and existing customers
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
- Keep the branch looking clean and tidy, to make a great first impression on our customers
- Maintain stock levels, carrying out regular stock counts
- Work with colleagues to suggest opportunities for improvement

**What’s in it for you?**
- A competitive salary and benefits package, plus generous staff discounts
- A supportive team environment where your contributions are recognised and valued
- Opportunities to grow your skills and career within our organisation
- Flexible working arrangements to help you balance work and life

**Required Skills and Experience**
- Previous industry experience preferred but not essential
- Experience in a customer facing environment
- Passion for working with people
- A positive can-do attitude

**About us**

At **Jewson**, we're proud to be part of **STARK** **Building Materials UK** and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. 

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- Store discount
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Application question(s):

- Length of notice period

**Experience**:

- Customer service: 3 years (preferred)

Work Location: In person



  • Dundee, United Kingdom Search Consultancy Full time

    Do you work in a call or contact centre and want to move into an office environment? I am delighted to be recruiting for a customer service advisor role In Dundee for a well respected company. Salary - £22k-£23k DOE Start date - Immediately What you duties will include - Answering and transferring phone calls - Providing an excellent customer service...


  • Dundee, United Kingdom Search Consultancy Full time

    No shift work, Dundee city centre based, 34 holidays a year, top market rates, study leave and ongoing career development - these are just some of the great perks available to Customer Service Advisors working for this business. Monday - Friday, core business hours only, £23,000 - £25,000 per annum. In this role you will: - act on instruction given to you...


  • Dundee, Dundee City, United Kingdom Arnold Clark. Full time

    Customer Focus RoleWe are seeking a skilled Service Customer Advisor to join our team in Dundee. As a key member of our Vauxhall/Fiat/Abarth branch, your main focus will be on delivering exceptional customer experiences through seamless service and repair activities.This is a full-time position, requiring you to work Monday - Friday 8am - 5:30pm and...


  • Dundee, United Kingdom CV-Library Full time

    Are you fully flexible across Monday - Sunday and open to working shifts, including a week of night shift every 12 weeks? Looking for an office based role where you will be appreciated and seen as an individual? If successful in this Customer Service Advisor role, you will be working for an innovative organisation providing technical and general support to...


  • Dundee, United Kingdom Virtual Hub Full time

    BT Customer Service Advisor Location: Dundee Hours: Full Time 37.5 Hours Pattern: Rotational shift pattern. Week 1 & 2 - 06:00 to 17:00 Week 3 &4 - 12:00 to 23:00 Pay Rates: £12.58 to £28.17per hour, depending on working hours. Contract: Temporary with career progression opportunities. Start Date: 13/01/2025. Training will be full-time, and hours will fall...


  • Dundee, United Kingdom Tradeprint Full time

    **About Tradeprint**: Innovative, Creative and Progressive, not words you would normally associate with a historic industry like print but we like to do things a little differently at Tradeprint and we hope you do too! We are a technology-led, trade printer based in Dundee, UK. As part of the Cimpress group, the largest print manufacturer in the world, we...

  • Service Advisor

    24 hours ago


    Dundee, United Kingdom Arnold Clark Full time

    We are currently recruiting for a new enthusiastic Service Advisor to help us keep our Renault, Dacia and Hyundai branch in Dundee running smoothly. **Hours** Full time, Monday-Friday, 8am-5.30pm, rotational Saturday 8am -12pm. **About the role** Arnold Clark Service Advisors are responsible for delivering fantastic customer service for all our customers...

  • Service Advisor

    7 months ago


    Dundee, United Kingdom John Clark Motor Group Full time

    **Service Advisor** A fantastic opportunity has arisen to work at **Audi **in Dundee** as a Service Advisor.** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which demands the highest levels of...

  • Service Advisor

    3 days ago


    Dundee, United Kingdom John Clark Motor Group Full time

    **Service Advisor - AUDI Dundee** **Industry Leading Salary & Bonus** A fantastic opportunity has arisen to work at **AUDI** in **DUNDEE as a Service Advisor.** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer...


  • Dundee, United Kingdom Appcastenterprise Full time

    **Superfast broadband. BT mobile. TV and HD sport. At BT, we entertain, educate and help millions of people to connect every day. To ensure our service is the very best it can be, we’re making it more personal and local than ever before. That’s whywe need dedicated Customer Advisors to join us - people who can build a personal connection with our...


  • Dundee, Dundee City, United Kingdom Optical Express Full time

    About Our TeamAt Optical Express, we pride ourselves on delivering exceptional patient care and outstanding clinical outcomes. Our team works together to strive for excellence, supporting each other and respecting individual contributions.Job RoleThis part-time role will involve working with patients to ensure they receive the best possible care and...


  • Dundee, United Kingdom Sunbelt Rentals Careers Full time

    **About The Role**: Are you the type of person who enjoys regularly interacting with customers, offering support with enquires and seamlessly converting them in to sales? If so this could be the role for you. We’re looking for Customer Service Advisors with great customer service skills who thrive in a busy operational environment to join our team and help...


  • Dundee, United Kingdom Appcastenterprise Full time

    Are you the type of person who enjoys regularly interacting with customers, offering support with enquires and seamlessly converting them in to sales? If so this could be the role for you. We’re looking for Customer Service Advisors with great customer serviceskills who thrive in a busy operational environment to join our team and help us to deliver our...

  • Service Advisor

    2 weeks ago


    dundee, United Kingdom Arnold Clark. Full time

    We are currently recruiting for a new Service Advisor to help us keep our Dundee Vauxhall/Fiat/Abarth branch running smoothlyHours Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays 8am - 12pm.About the role Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair...

  • Customer Advisor

    6 months ago


    Dundee, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Full time - 36.75 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Dundee** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...

  • Customer Advisor

    7 months ago


    Dundee, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 16 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q Dundee** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to...

  • Service Advisor

    4 weeks ago


    Dundee, United Kingdom Arnold Clark. Full time

    We are currently recruiting for a new Service Advisor to help us keep our Dundee Vauxhall/Fiat/Abarth branch running smoothly Hours Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays 8am - 12pm. About the role Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair...

  • Service Advisor

    2 weeks ago


    Dundee, United Kingdom Arnold Clark. Full time

    We are currently recruiting for a new Service Advisor to help us keep our Dundee Vauxhall/Fiat/Abarth branch running smoothly Ready to make your application Please do read through the description at least once before clicking on Apply.Hours Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays 8am - 12pm.About the role Our Service Advisors are...

  • Service Advisor

    2 weeks ago


    Dundee, United Kingdom Arnold Clark. Full time

    Job Description We are currently recruiting for a new Service Advisor to help us keep our Dundee Vauxhall/Fiat/Abarth branch running smoothly Hours Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays 8am - 12pm. About the role Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and...

  • Service Advisor

    2 weeks ago


    dundee, United Kingdom Arnold Clark. Full time

    Job Description We are currently recruiting for a new Service Advisor to help us keep our Dundee Vauxhall/Fiat/Abarth branch running smoothlyHours Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays 8am - 12pm.About the role Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle...