Receptionist/front of House

4 months ago


Liverpool, United Kingdom Downing Full time

**Receptionist / Front of House Support**

**Liverpool**

**Full Time**

**Permanent**
- Do you pride yourself on providing excellent customer service and satisfaction?
- Do you want to work for a company where you can be proud of the company brand?
- Do you enjoy interacting with all members of a business and want to add value and make a difference in your role?

We are looking for a professional, well presented, and experienced receptionist to join our Head Office team based in Liverpool.

This is a front of house position where the reception plays a valued part within the Downing team, reflecting our company values and maintaining a professional image.

Downing is a family-owned, market leading real-estate investment, development, and property management business; highly regarded in the student accommodation sector. With over 30 years’ experience building and managing student accommodation. Downing currently has 14 student accommodation sites across 9 major cities, and a further £1bn of upcoming developments in our pipe line.

**Key Responsibilities**
- To Manage a busy switchboard: Answering, screening, and directing UK and International callers.
- To act as a first point of contact for visitors to our office
- To maintain a welcoming reception by always being positive and proactive, to provide the best service.
- Co-ordination and booking of meeting rooms and scheduling appointments.
- Provide refreshments for meeting rooms and visitors.
- Arrange catering for Meetings.
- Receive and sort incoming and outgoing mail.
- Arranging couriers
- Use of franking machine
- Maintain stationary stock.
- Ad hoc admin duties

**Key Requirements**
- Experience within a receptionist role
- Experience of using a switchboard
- Excellent, clear communication skills (written and oral)
- Experience of using Microsoft office
- Good organisation and multi-tasking skills
- Maintain a professional and positive approach.

**Benefits**:

- 25 days holiday + bank holidays
- Modern on-site gym
- Life Assurance cover
- Group income protection
- Pension contribution

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Life insurance
- On-site gym

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Liverpool: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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