Sales Administrator

3 days ago


Maldon, United Kingdom HR Answers Ltd Full time

Our Client, a renowned local business who have operated within the construction supply market for over 20 years, are continuing to expand their Sales Administration team due to significant business growth.

The main purpose of the role is to efficiently and accurately process customer orders onto the company’s ERP system, to provide basic customer support and offer product information, prepare quotes and upsell where possible.

Reporting to the Office Manager, this is a fantastic opportunity to join a business with a bright future and progress as the Company’s ethos is to train and promote internally wherever possible.

**Key responsibilities**:

- Receive inbound calls from customers
- Respond effectively and efficiently to customer inquiries
- Offer information on products and services
- To take detailed requirements of no-stock product requests before passing them onto the purchasing team
- Complete delivery booking forms, liaising with the transport department to confirm details
- To assist in pricing orders for house accounts and sending quotes
- Liaise with Warehouse, Artwork and other departments within the business
- Dealing with customer queries, complaints and resolving issues
- Carry out other sales related admin duties

**Personal attributes**:

- Excellent customer service skills with a polite and friendly manner
- Good understanding of customer requirements
- Ability to communicate clearly, respond to questions and requirements
- Organised with the ability to prioritise work whilst under pressure
- A team player who always puts the needs of the team first
- Lots of initiative with a ‘can do’ attitude
- Sense of humour is essential as team morale is very important
- Someone looking to make an impact at a company and build a successful career

Full time, Monday to Friday 8.30am to 5.30pm

Immediate start

**Job Types**: Full-time, Permanent

**Salary**: £19,500.00-£24,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

COVID-19 considerations:
The Company is compliant with all COVID-19 requirements


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