Medicines Counter Assistant

3 weeks ago

South West London, United Kingdom Bupa Full time

Medicine Counter Assistant (Bank)
- Cromwell Hospital London, SW5 0TU- Permanent, 37.5 hours per week- Offering a Highly Competitive Hourly Rate- R1084743- Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives.- Do you work within a fast paced, diverse team dynamic?
- Are you the type that loves to come work and leave knowing each day you've made a difference to your patient’s health and wellbeing?
- Do you want to work for a Hospital that will get the best out of your career?
- As a Clinician at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients each and every day.- We have belief in you to do what’s right for our patients and in return we’ll support you to develop your career so you can not only grow at Bupa but thrive.- Role Overview:
- Provide an exceptional Outpatient Pharmacy counter service to all patients, staff and health care professionals. Manage and coordinate the front counter service, identifying customer needs and offering appropriate advice on over the counter medicines. As a front line member of the team this role will ensure all customers are well received and responded to appropriately. Communicate and escalate to the team and the Responsible Pharmacist. Maintain GPh.C standards. To register patients, take payments and provide an accurate cashier function, managing a daily float in line with current policy and procedures. Collect data for audit purposes and act as a service ambassador.- What you'll do:
- Receive and verify Outpatient prescriptions in accordance with the law and hospital procedures and to ensure that the appropriate checking procedures are adhered to at all times. To refer any questions regarding prescriptions and drug information to a pharmacist.
- Support the continued functioning of the Outpatient Dispensary by ensuring efficient stock maintenance on Ascribe and implementation of administrative procedures.
- Support the RP with the management of the Front Counter
- Support the implementation and efficient use of IT- related developments such as PeopleSoft ordering, EPOS, Ascribe-related initiatives and digital technology.
- Sell ‘Pharmacy Only’ and GSL medicines to patients, using appropriate questioning to ensure that the medicines are being used appropriately, under the direct supervision of a pharmacist in accordance with the General Pharmaceutical Council guidelines for licensed retail pharmacies.
- Maintain safe working practices and adhere to clinical risk management policy and recommendations.
- Proactively assist in audit and quality assurance programmes.
- Adopt the correct administrative procedures when dealing with complaints from patients/relatives following set policies and procedures.
- About the Department:
The Pharmacy service is open on Monday to Friday from 8.30am to 8pm and is on Saturday morning from 9am to 2.30pm. Applicants will contribute to our excellent evening service from 5.30pm - 8.00pm - Monday to Friday and on Saturday morning.- What are we looking for in our Medicine Counter Assistant?- Excellent written and spoken English.
- NVQ Level 2 in Pharmacy Services or equivalent MCA qualification
- Experience of retail / hospital pharmacy.
- Computer literate.
- Experience in service delivery in area of Pharmacy
- Why Bupa? What’s in it for you?- We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.- Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As a Medicine Counter Assistant, you’ll be eligible for:
- An enhanced pension plan (you put in 3% and we put in 6%) and life insurance
- Annual performance-based bonus
- Support with travel costs via a season ticket loan or cycle2work
- Discounted access to online gym sessions through Gympass
- We also recognise the value of a healthy work-life balance - so we always try to be flexible, helping you fit your working life around your home life.
- Not only this but we also offer a range of lifestyle and financial wellbeing benefits.
- Whether you are currently in the NHS or a private setting, we are sure you will find your career with us motivating and rewarding. Like all of us at Bupa, you do what you do because you care. Every one of our brilliant people is passionate about making a real difference.- About Us- Bupa is one of the most well-known and respected healthcare businesses in the world, because what

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