Bank Pharmacy Coordinator

2 weeks ago


South West London, United Kingdom Bupa Full time

R1088850 Pharmacy Coordinator - Dispensary (Bank)

Cromwell Hospital, Kensington, SW5 0TY

£15 per hour

Evening and weekend shifts

Role Overview

As our Pharmacy Coordinator, you shall provide an exceptional Outpatient Pharmacy counter service to all patients, staff and health care professionals.

You shall coordinate the front counter service, identifying customer needs and offering appropriate advice on over the counter medicines. As a front line member of the team this role will ensure all customers are well received and dealt with appropriately.

The role requires you to register patients, take payments and provide an accurate cashier function, managing a daily float in line with current policy and procedures, as well as collecting data for audit purposes and act as a service ambassador.

What you’ll do
- Receive and verify Outpatient prescriptions in accordance with the law and hospital procedures and to ensure that the appropriate checking procedures are adhered to at all times.
- Refer any questions regarding prescriptions and drug information to a pharmacist.
- Support the continued functioning of the Outpatient Dispensary by ensuring efficient stock maintenance on Ascribe and implementation of administrative procedures.
- Support the implementation and efficient use of IT- related developments such as Powergate ordering, EPOS, Ascribe-related initiatives and digital technology.
- Sell ‘Pharmacy Only’ and GSL medicines to patients, using appropriate questioning to ensure that the medicines are being used appropriately, under the direct supervision of a Pharmacist in accordance with the General Pharmaceutical Council guidelines for licensed retail pharmacies.
- Proactively assist customers with their questions, locating items or referring them to the pharmacist for medication information.
- Ensure that prescription documentation is maintained and stored appropriately in accordance with the law.
- Administrative duties will include answering telephones, booking out and filing sold item forms, pricing stock and ensuring the front counter of the pharmacy is kept clean and tidy with a professional image.

What you’ll bring
- NVQ Level 2 in Pharmacy Services or equivalent MCA qualification.
- Drug nomenclature.
- Pharmacy counter experience.
- Cash handling experience and stock control.
- Experience of retail / hospital pharmacy.
- 5* customer service skills.

Why Bupa?

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

These benefits have been carefully crafted to really make a difference to our people’s lives, supporting a work-life balance whilst keeping focus on mental and physical wellbeing:

- Equivalent to 20 days annual leave per year, accrued on a monthly basis based on the number of hours worked each month from commencement of employment.
- Discounted private medical insurance to help you keep fit and healthy.
- Various family friendly benefits and discounts online from shopping, entertainment, eating out and insurance cover.
- Subsidised staff canteen and coffee shop lead by expert caterers.
- Subsidised gym membership to aid your physical and mental wellbeing

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly regardless of disability or circumstance. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you’ve found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn’t where you've been.

This is where you're going.

This is what we have belief in.

Time Type:
Full time


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