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Food & Beverage Assistant

3 months ago

Dartford, United Kingdom Alexander Hotels Limited Full time

**Job Ref**:ALE1035

**Branch**:Rowhill Grange Hotel Utopia Spa

**Location**:Rowhill Grange Hotel Utopia Spa, Dartford

**Salary/Benefits**:£25,400

**Contract type**:Permanent

**Hours**:Full Time

**Hours per week**:40

**Posted date**:02/03/2024

**Closing date**:04/04/2024

**FOOD BEVERAGE ASSISTANT**

**40 hrs contract; £25,400 per annum, (£23,900 + £1,500 per annum guaranteed service charge payment paid quarterly)**

**The Place**

Rowhill Grange Hotel Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.

4 Star, Award winning Utopia Spa, 38 bedroom hotel together with the Clockhouse banqueting suite and Pavilion conference venue all within the grounds of 15 acres of beautiful gardens.

Please see our website for a full list of facilities and bedrooms.

**The Role**

Offering food and beverage service to dining guests in our fine dining hotel restaurant.5 days per week, flexible shifts covering breakfast/lunch/dinner service, including weekends
- Preparing the restaurant for service
- Meeting and greeting guests
- Taking guest orders
- Serving food and beverage including alcoholic beverages
- Completing satisfaction checks
- Resolving any service issues
- Presenting bills to guests and taking payment
- Resetting the restaurant at the end of the shift ready for the next service
- Ensuring work area is clean and tidy before departing

You must have smart appearance, excellent communication skills with a passion for guest service and experience within a quality food service hotel/restaurant required

**Benefits**
- An additional end of financial year service charge bonus also paid
- 4 weeks holiday rising to 5 weeks with service
- 8 Bank holidays
- Free car parking
- Employee uniform

In addition you will benefit from a range of company benefits including:
Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

Rowhill Grange Hotel Utopia Spa, part of Alexander Hotels a private collection of quality hotels of distinction just outside London.

4 Silver Star AA, Award winning Utopia Spa, 38-bedroom hotel together with the Clockhouse banqueting suite and Pavilion conference venue all within the grounds of 15 acres of beautiful gardens. The hotel has two restaurants RG’s Fine Dining Restaurant and Elements Brasserie and Bar for more informal dining. In addition our luxurious lounges and outside terraces are ideal for traditional afternoon tea.