Customer Administrator

6 days ago

Brunswick Business Park, United Kingdom Slater & Gordon (UK) LLP Full time

**Customer Administrator**

**Location**:Liverpool

**Salary**:£Competitive

**Contract Type**:Permanent

**Position Type**:Full Time

**Slater and Gordon are a leading consumer law firm, and our mission is to give people easier access to world class legal services. We are a legal services business powered by technology and led by people that support customers in every step of theircase.**

Slater and Gordon are currently recruiting for a Customer Administrator to join our Administration Dept based in our Liverpool office. This is an exciting opportunity for someone with proven admin experience to join a leading Law firm. The hours of workwill include shifts between 8am to 5:30pm, Monday to Friday.

Client service is at the heart of Slater and Gordon and we take pride in the impressive headlines we generate, demonstrating our range of work and the relentless pursuit of justice by our Solicitors.

At Slater and Gordon Lawyers (UK) we are inclusive. We celebrate multiple approaches and points of view. We believe diversity drives innovation. So, we’re building a culture where difference is valued. Our culture motivates our employees to give their fullselves to the job and invest in the company’s future. Our people see value in their work and are eager to do well in their roles. Our values ensure that all our employees are working towards the same goals.

If you have got the talent, ambition and focus and are looking for a stimulating and rewarding career we would love to hear from you.

**Responsibilities to include**:

- Screening callback requests to ensure these are routed through to the correct team
- Setting up new cases on Data entry system
- Independently prepare letters, attendances, and internal memoranda as appropriate and provide effective support, guidance and delegation to colleagues.
- Adopting a flexible approach to assist with any other ad hoc duties as reasonably requested

**About You**:

- Proficient in the use of Microsoft Office for processing queries
- Proven experience in an administration environment
- Professional approach
- Good organisational skills, strong prioritisation skills and adaptability
- Ability to cope in a fast-paced environment
- Outstanding communication and customer service skills
- Excellent attention to detail

**Company Values**:
Our values provide the framework for how we engage with our colleagues, customers, and stakeholders. These behaviours and values must be demonstrated in the role and across the business.
- We do what we say we will
- We own it, we sort it
- We don’t wait, we create
- We respect and encourage each other
- We make time to live

**What we offer in return**:
We offer a flexible agile working environment, alongside a competitive salary and benefits package including 25 days holiday allowance plus the option to purchase an extra 5 days, pension scheme, health cash plan, life assurance and income protection insurance.The opportunity to develop a rewarding and successful career with an award
- winning law firm.

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