Part Time Receptionist: Hours 1.30pm to 5.30pm

1 month ago


Harrow On The Hill, United Kingdom Hollis Personnel Ltd Full time

My client is looking for a part time Receptionist at their serviced office space in Harrow.

Receptionists are the first point of contact for clients in the building. Your contributions make our buildings successful on a day-to-day basis. In your role as a key member of our operational team and the "face" of our company, you will provide assistanceto the day-to-day operations of the building. A professional, genuine, and memorable welcome is your responsibility, including ensuring that the daily operational tasks required within the building are consistently accomplished, which includes performing generalreception duties, handling mail for clients, arranging meeting room bookings, reporting maintenance issues, handling client requests, coordinating couriers, booking catering for meeting rooms and handling other ad-hoc situations and requirements.

**Duties and Responsibilities**
- Meet and greet all guests and clients in a welcoming, genuine, and professional manner
- Main point of contact for all contractors and arranging out of office hours access.
- Point of contact for clients across 3 buildings
- Book meeting rooms on behalf of internal members and ensure that member meeting requirements are documented to include everything they need, For example: AV, catering, room layout, special requests etc.
- Ensure the visual standards in the buildings are kept to an exceptional standard by carrying out regular building walks.
- Troubleshooting Wifi and IT issues with the support of the IT support.
- Ensure Kitchens are fully stocked up with teas, coffee, sugar, and milk
- When appropriate, use the quick books system and add building purchases to the company purchase order system.
- Preparing catering, tea and coffee for meeting rooms then present and serve the food and beverage in meeting rooms.
- Set up and refresh meeting rooms throughout the day ensuring catering, teas and coffees are in the meeting rooms on-time and ready for your members and guests at the agreed time.
- Manage incoming post accurately.
- Process any one-off chargeable services for members.
- With the direction of your Building Manager ensure that the fire grab bag is always stocked and easily accessible. Carry out weekly fire tests for the building and report any issues immediately to your Building Manager.
- Meet and exceed our members needs by promoting all products to include offices, co-working memberships, meeting rooms and virtual offices, services, and events.
- Carry out additional ad-hoc duties as directed by the Building Manager.

**Qualifications / Skills**
- Reception, MS Office, in particular Word and Excel
- Working knowledge of Health and Safety Regulations and Fire Safety practices
- Customer service experience, front of house.



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