![Aquatix-2u Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Service and Office Assistant
3 weeks ago
Aquatix-2u Ltd is a busy online retail company specialising in the sale and distribution of Pond, Aquarium, Pet & Leisure products based in Copdock.
We are seeking a Customer Service Assistant to join our office-based team for the season
- Until end of September.. This will be a fast paced, varied role within a friendly, customer focused team.
Hours of work are 8.30am - 5:00pm Monday-Friday. During peak season (Mar
- Sep) there will be an additional weekend day on a rota basis
Must have own transport to be able to travel to Copdock, Ipswich
**Responsibilities and Duties: -**
Processing Refunds and Returns.
Completing basic office administration tasks.
**We are looking for someone who: -**
Is IT literate and is proficient in using Microsoft Office, in particular Excel. Also, capable working with bespoke customer service and warehouse management systems.
Has at least one year in customer service/ retail sector. Preferably within ecommerce and has some understanding of the challenges of fulfilling orders that are purchased online on various platforms such as eBay and Amazon.
Is able to multi-task, have strong organisation skills and the ability to pay attention to detail are essential.
Can work under pressure and meet target driven deadlines.
Can demonstrate strong problem-solving skills to determine the best possible solutions to issues as they arise.
Has excellent verbal communication skills to clearly share and relay information.
Is self-motivated, has a desire to succeed and takes pride in their work.
**Qualifications**
A Level/ or equivalent.
**Job Types**: Full-time, Permanent
**Salary**: £8.50-£10.00 per hour
Schedule:
- Monday to Friday
- Weekend availability
**Education**:
- GCSE or equivalent (preferred)
Work Location: One location
Application deadline: 24/02/2023
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