Freight Forwarder

7 months ago

Aberdeen, United Kingdom DSV Full time

Job Req Number: 70530
Time Type: Full Time

**It takes a special kind of drive to keep the world moving; and due to growth, DSV is looking to recruit. Please see the links* at the bottom the page, to find out more about DSV.**:
**DSV are recruiting for a Freight Forwarder in Aberdeen. This is a fantastic opportunity to join a company committed to providing quality, innovative value and logistics services.**:
**The role of Freight Forwarder is to fully meet customers’ expectations for safe and efficient transport of their products to various worldwide destinations from the UK in accordance with company policy and procedures as well as statutory requirements.**:

- Take direct ownership of customer relationships and ensure all business is implemented successfully and communication to the client is of the highest level.
- Delivering an excellent standard of customer service is extremely important to this role.

**Key Tasks**
- Use of Company In-House systems to complete Export documentation and operational processes.
- Organise operational workflow to meet customer timeframes.
- Communicate effectively with the customer to obtain relevant information and ensure their needs are met.
- Ensure legislative compliance in all areas.
- Maintain Customer profiles/SOP’s
- Resolve customer issues and escalate where support is needed.

**Duties / Responsibilities**
- Liaise with sub-contractors to arrange carriage of goods to various worldwide destinations.
- Raise payable invoices to customers and overseas agents in accordance with agreed rates and tariffs, whilst monitoring financial Profit & Loss levels on own shipments.
- Complete all administration functions in accordance with company policy and procedures.
- Work as part of a team to support customers and DSV achieve its objectives.

**Skills and Competencies**
- Good communication skills
- Good organization skills and effective time management & working practices
- Manage time effectively
- Commercial awareness
- Attention to detail
- IT Literate in Microsoft Office
- Problem solving
- Applicant would ideally have 2-3 years recent relevant industry experience with previous involvement in Worldwide ocean exports

**What can we offer you?**
- Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 75,000, operating in over 95+ countries.
- Be part of a company that has strong ambitions and targets for sustainability initiatives, both internally and externally. Please click on link** at the bottom of the page for further details on how DSV is working towards these targets.
- Be part of a company that has strong company values, to find out more about DSV, including our Values, click the link at the bottom of the page**.
- In addition, we can offer access to a selection of employee benefits, such as:

- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
- Salary Sacrifice Cycle Scheme
- WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
- LifeWorks app for access to cashback and discounts on high street and online brands.
- Life Insurance and which includes access to expert probate support.
- Eyecare Voucher Scheme

**DSV Careers**

**If you want to know a bit about DSV Careers, please see below***:
**Links**:
**DSV - Global Transport and Logistics**

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

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