Concierge The Merchant Hotel

4 weeks ago

Belfast, United Kingdom The Merchant Hotel Full time

Concierge - Driver’s license required - Belfast

We are looking for a shining star to join the concierge team at The Merchant Hotel, Belfast.

As the hotel’s first point of contact with guests, our concierge team need to have a genuine passion for people and ensuring our guests have a memorable experience. You will also need to be confident in driving a range of high-end automatic and manual.

**The role will involve**:

- Being the face of The Merchant Hotel to the public
- Effectively and efficiently park customer vehicles; return customer vehicles upon request in a timely manner.
- High presence on hotel front doors greeting guests
- Escorting guests to their room along with room inductions
- Suggesting and assisting with activities or bookings pre and during their stay.
- Making restaurant reservations
- Upselling the services within The Merchant Hotel
- Luggage duties for guests and groups

**Company Benefits**:

- 29 days annual leave including your birthday off
- Porterage Fee
- Paid breaks
- Company discount card offering 20% off food in various outlets including Bullitt Hotel, Little Wing Pizzeria, The National and The Cloth Ear.
- Full Uniform
- Seasonal parties
- Online and classroom based training
- Opportunity to participate in NVQs
- Discounted Friends and Family rates

This role will involve a variety of day, evening and weekend shifts.

The rate of pay for this position is £11.00 per hour, rising to £11.25 when fully trained including paid breaks and Porterage Fee.
Full time: Full flexibility

The Merchant Hotel is a sumptuous 5 AA Red Star hotel situated in the heart of Belfast city centre's historic Cathedral Quarter, the grandeur of the original Grade A listed building is complemented by an elegant Art Deco inspired wing with a multitude of exciting amenities. These include a stunning luxury spa, a rooftop gymnasium with panoramic city views, a dedicated meeting and events suite and a fabulous jazz bar.

The Merchant Hotel are an equal opportunities employer.

INDOTH #Concierge #HotelConcierge #Doorman #belfastjobs #driver #cars #hotel

**Salary**: £11.00 per hour

Schedule:

- Weekend availability

Work Location: In person

Reference ID: TMH-CONFT-JUN232

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