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Receptionist The Merchant Hotel

3 months ago

Belfast, United Kingdom The Merchant Hotel Full time

The AA 5 Red Star Merchant Hotel in Belfast has 62 bedrooms and is a harmonious blend of Victorian grandeur and Art Deco inspired sleek modernity.  Situated in the heart of Belfast city centre's historic Cathedral Quarter, the grandeur of the original Grade A listed building is complemented by an elegant Art Deco inspired wing with a multitude of exciting amenities.

**The Merchant Hotel has currently got an exciting opportunity for a full time permanent Receptionist**

**The essential criteria for this position is**:

- At least one years’ experience working in a similar reception position.
- An understanding of the importance of quality guest service.
- Excellent Communication skills with an excellent command of the English language.
- Excellent Presentation and Interpersonal skills.
- Effective Organisational Skills.
- A good working knowledge of Front Office Systems and good IT skills

**The role of receptionist at The Merchant Hotel**:

- To provide a warm welcome to all our guests and visitors in the area of Front of House whilst offering assistance throughout their stay/experience in our hotel, in order to both meet and exceed their expectations.
- Administrative support for Front of House
- Comprehensive knowledge of the Hotel and all operations
- To be familiar and up to date with hotels offers (special packages, restaurants, services)
- To work at maintaining the department’s and hotel’s AA Red Star grading
- Shift work to include evenings and weekends
- Working with the hotels booking systems, full training will be provided

The Merchant Hotel offers staff:

- Company discount card offering 20% off food in various outlets including Bullitt Hotel, Little Wing Pizzeria, The National and The Cloth Ear.
- Uniform
- 29 days holiday
- Seasonal parties
- NVQs

This is an excellent opportunity to join our team at one of the province's largest operators of licensed premises, working to a high AA standard with a willingness to progress in your career.

The Merchant Hotel are an equal opportunities employer

INDOTH #Reception #Receptionist #HotelReception #Belfastjobs

**Job Types**: Full-time, Permanent

**Salary**: £9.50 per hour

Schedule:

- Weekend availability

Work Location: In person

Reference ID: TMH-RECEP-FEB23