Mental Health Support Worker

7 months ago

Wokingham, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

Mental Health Practitioner Band 3 - Crisis Resolution Home Treatment Team, Reading

Based at Prospect Park Hospital in Reading, you will work as part of the Crisis Resolution Home Treatment Team supporting patients in the community to avoid h ospital admission. The post holder will support the delivery of care specified within the plans of care formulated and directed by mental health practitioners and the broader multidisciplinary team for those patients who are in a mental health crisis and require intensive home treatment and support without which they would likely require admission to Hospital. With experience working within Mental Health you will enjoy working as part of a large team and thrive in a busy fast paced environment.

About the Job

To be a consistent point of contact and maintain relationships with professionals external to the area of service, service users and their significant others (where appropriate) within area of service/specialism.

To provide assistance to interventions and elements of planned programmes of care to service users under the direction and clinical supervision of a clinical lead

To ensure services are delivered in a manner that is appropriate, relevant and respectful to all community members, recognising the diversity of ethnicity, culture, belief, privilege and capacity of service users and carers

To have a flexible approach in providing support, including administrative tasks, duties and activities as and when required across the service

To effectively communicate routine information and advice to service users, other professionals, and external agencies.

To help service users gain access to relevant information and advice on services and external support ( such as benefits and housing )

To be responsible for the accurate maintenance of clinical record keeping and the required communication of individual patient care packages for the post holder’s area of responsibility/specialism

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.

**Our values at Berkshire Healthcare**:
Caring for and about you is our top priority

Committed to providing good quality, safe services

Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

**Benefits of working for us include**:
Flexible working options to support work-life balance.

27 days’ annual leave rising with service + opportunity to buy and sell

Generous NHS pension scheme

Excellent learning and career development opportunities

‘Cycle to Work’ and car leasing scheme

Access to a range of wellbeing tools and services

Discounts at hundreds of popular retailers and restaurants

Staff networks for race, diversity, disabilities and armed forces community to support equality

Generous maternity, paternity, adoption and special leave.

Free parking across Trust sites

**The must haves for you to be considered for this role**:
Previous knowledge and experience of working in a care environment and with service users who have complex mental health need s

Good interpersonal, communication, observation, and reporting skills

Able to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstance s

Able to work flexibly on a shift pattern to cover 24hrs of CRHTT Service as required and the ability to travel independently between locations to fulfil the requirements of the position

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