Parts Plus Telesales Agent

6 months ago


York, United Kingdom Stoneacre Full time

**Parts Plus Telesales Agent**

**About the role**

We are excited to be recruiting for a Parts Plus Telesales Agent. This is an unrivalled opportunity to join one of the UK’s fastest growing motor groups.

This is a fantastic opportunity to take the next step into your customer service and administrative development and become the best of the best.

As a Parts Plus Telesales Agent, you will be a valued team member committed to working as part of the telesales team creating, developing and driving high performance by using the manufacturers systems to accurately identify parts to meet the customers’ requirements, and delivering the best customer service that exceeds our customers’ expectations. You will make each Stoneacre customer feel valued, and provide the highest level of after sales customer care, all whilst contributing towards making Stoneacre the** Number One **Motor Group**.**

**Do we have your interest ?**

Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you?
- Industry leading competitive salary
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Discount on Parts & Accessories
- Preferential service rates
- Uniform provided
- Long service reward
- Customer introduced reward
- Employee discounts
- Access to discounts on retailers, restaurants, holidays and much more
- Wellness programme
- Free parking

**An average day as a Parts Plus Telesales Agent**
- Accurately identifying Parts for specific vehicles.
- Building strong relationships with both new and existing customers.
- Providing a high level of Customer Service.
- Maintaining a professional manner at all times and a commitment to supporting our customers.

**About you**
- You will be a confident and capable communicator, both written and verbally.
- You will have good telephone manner, being polite and supportive to our customers to build relationships.
- Basic computer literacy is required, full training of systems and software will be provided.
- You will have excellent communication and organisation skills, to work as a team player and support your colleagues.
- Committed to providing excellent customer service and thrive in a busy high-pressured environment.
- We want you to love what you do - The rest will come naturally.


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