Repairs Scheduler
4 days ago
A leading Housing Association requires a proficient Repairs Scheduler to join a busy contact centre team on an initial four month temporary role.
**Key Responsibilities are;**
- To oversee the maintenance scheduling diary.
- To work with the Property Administration and Customer Services Team to ensure repairs are diagnosed and scheduled correctly.
- To be the first point of contact for scheduling enquiries. Liaising directly with all internal and external customers to solve problems using standard procedures in a timely, efficient and effective manner.
**Your main duties will be;**
- Act as the key leader for specific patches within the Scheduling Diary.
- Liaise directly with residents and operatives to book new appointments or follow on works and ensure that works are diagnosed and scheduled correctly to achieve a first time fix target and to improve productivity.
- Manage the repairs raised and administer any scheduling changes to the diary
- Work closely with the Lead Technicians to ensure all repairs raised are attended to within the Service Level Agreements and KPI'S are met.
- Have control over appointments with residents and Contractors/DLO and ensure that these are met with the assistance of the Property Administration Team.
- Oversee all urgent and emergency jobs to ensure works are raised and completed by the Property Administration team, within target and relevant databases updated.
- To ensure that any dealings with residents and stakeholders are professional, friendly and effective.
**Successful applicants must have;**
- Qualified to GCSE/O'Level standard or similar
- Good numeracy and literacy
- Trach record of scheduling work in a maintenance or housing environment.
- Highly organised and confident communicator.
- Experience of working on an inner city, multi-cultural environment and working closely with tenants
This is an urgent role so please submit your CV straight away to be considered for interview.
-
Repairs Scheduler
20 hours ago
Croydon, United Kingdom Service Care Full time**Job Title**:Repairs Customer Service Advisor **Location of the job**: Croydon CR0 **Contract type**: Ongoing temp **Weekly hours**: 36 hours **Working hours**: Monday-Friday 9-5 **Start date**: ASAP **Job Purpose** The role of the repairs Scheduler is Call-handling and accurately diagnosing, raising and scheduling a wide range of repairs for...
-
Scheduler
19 hours ago
Croydon, United Kingdom MMP Consultancy Limited Full timeAn exciting opportunity has arisen for an experienced Scheduler to work with one of our public sector clients on a temporary contract. Act as the key leader for specific patches within the Scheduling Diary. Liaise directly with residents and operatives to book new appointments or follow on works and ensure that works are diagnosed and scheduled correctly to...
-
Scheduler
3 days ago
Croydon, United Kingdom Axis Full time**Role** We have an opportunity for a Scheduler to join our team in Croydon. Within this role, you will work as part of a team in a busy environment assisting the operational team to schedule and plan works in a cost effective and organised way. **Key Responsibilities** - Arranging appointments for residents with trades people in a cost effective and...
-
Scheduler
19 hours ago
Croydon, United Kingdom Axis Full time**Role** We have an opportunity for a Scheduler to join our expanding team in Croydon. Within this role, you will work as part of a team in a busy environment assisting the operational team to schedule and plan works in a cost effective and organised way. You will needto be consistent in delivering a quality service to our clients including housing...
-
Maintenance Scheduler
7 months ago
Croydon, United Kingdom Multi Trades Recruitment Limited Full timeTrade Team Recruitment are looking for a Schedular for a immediate start in Croydon **About the role**: - To oversee the maintenance scheduling diary. - To work with the Property Administration and Customer Services Team to ensure repairs are diagnosed and scheduled correctly. - To be the first point of contact for scheduling enquiries. Liaising directly...
-
Repairs Supervisor
7 months ago
Croydon, United Kingdom Your Option Services Full time**Repairs Supervisor** Your Option Services Ltd carry out disrepair and handyman services for multiple clients across London. We are seeking a Repairs Supervisor to join our team. You will be responsible for supervising team members, supporting residents with reactive repairs and maintenance across various properties; working across a route with a wide...
-
Workforce Scheduler Specialist
1 month ago
Croydon, Greater London, United Kingdom Mears Group Full timeJob Overview:Mears Group is a leading provider of repairs and maintenance services across the UK. We are committed to delivering high-quality services that exceed customer expectations.About the Role:We are seeking a highly skilled Workforce Scheduler Specialist to join our team in Croydon. As a key member of our operations team, you will be responsible for...
-
Repairs Team Leader
6 months ago
Croydon, United Kingdom Your Option Services Full time**Repairs Team Leader** Your Option Services Ltd carry out disrepair and handyman services for multiple clients across London. We are seeking a Repairs Team Leader to join our team. You will be responsible for supervising team members, supporting residents with reactive repairs and maintenance across various properties; working across a route with a wide...
-
Reactive Repairs Operations Manager
3 weeks ago
Croydon, Greater London, United Kingdom ENGINEERINGUK Full timeJob Summary:We are seeking a skilled and experienced Reactive Repairs Supervisor to join our team at Wates. The successful candidate will be responsible for ensuring high-quality service delivery through effective management of work scheduling, representation at client meetings, and monitoring quality of work.About the Role:The Reactive Repairs Supervisor...
-
Supervisor for Reactive Repairs
1 month ago
Croydon, Greater London, United Kingdom Wates Group Full timeAbout the Opportunity:We have an exciting opportunity for a skilled Supervisor for Reactive Repairs to join our Wates team within our Responsive Maintenance division.In this role, you will be responsible for managing the responsive repairs function, ensuring high-quality service delivery, and representing Wates at client and resident performance meetings.Key...
-
Service Maintenance and Repair Expert
2 days ago
Croydon, Greater London, United Kingdom Automobile Association Full timeAbout the RoleWe are seeking a skilled Service Maintenance and Repair Expert to join our team. As a mobile mechanic, you will be responsible for attending appointments, completing service inspections, and providing on-the-spot repairs to ensure our customers' vehicles are running smoothly.BenefitsFlexible work schedule with weekday shifts and overtime...
-
Responsive Repairs Management Position
1 week ago
Croydon, Greater London, United Kingdom Wates Group Full timeJob Description: We are looking for an experienced Responsive Repairs Management Position professional to join our team in Croydon. The successful candidate will be responsible for delivering reactive maintenance services to residents, ensuring high-quality service delivery, and managing the responsive repairs function.About the Role: As a Responsive Repairs...
-
Car Body Repairer and Sprayer
7 months ago
Croydon, United Kingdom UK CAR SPRAY LTD Full timeUK CAR SPRAY LTD based in South East London Croydon. We are looking for PROFESSIONAL panel beater to come work for us in our repair centre. We are busy place, have contracts with several dealers and insurance companies to repair their vehicles therefore we need someone professional ONLY. we have all facilities such as spray booth, ramps, spray guns and...
-
Planner / Scheduler
2 weeks ago
Croydon, United Kingdom Daniel Owen Ltd Remote Work Freelance Full timeDetails:Role - PlannerRate - £12.82ph PAYE | £16.50ph UMBRELLADuration - 3 months (possibility of extension)Location - CroydonHours - Full time A brief overview:Managing incoming callsManaging operative diaries General adminPlanning repairs and maintenance requestLiaising with operatives, tenants and clients Ensuring all trades are readied and present...
-
Planner / Scheduler
1 month ago
Croydon, United Kingdom Daniel Owen Ltd Full timeDetails: Role - Planner Rate - £12.82ph PAYE | £16.50ph UMBRELLA Duration - 3 months (possibility of extension) Location - Croydon Hours - Full time A brief overview: Managing incoming calls Managing operative diaries General admin Planning repairs and maintenance request Liaising with operatives, tenants and clients Ensuring all trades are readied and...
-
Vehicle Repair Specialist Role
1 month ago
Croydon, Greater London, United Kingdom KPI People Full timeKPI People's Mechanic Job:We are KPI People, a leading dealership in Croydon, and we are currently seeking a skilled automotive technician to join our team. As a key member of our workshop, you will be responsible for maintaining and repairing a wide range of vehicles to the highest standards.Your Key Responsibilities:Servicing and repairing vehicles...
-
Planner / Scheduler
1 month ago
Croydon, United Kingdom CV-Library Full timeDetails: Role - Planner Rate - £12.82ph PAYE | £16.50ph UMBRELLA Duration - 3 months (possibility of extension) Location - Croydon Hours - Full time A brief overview: Managing incoming calls Managing operative diaries General admin Planning repairs and maintenance request Liaising with operatives, tenants and clients Ensuring all trades are...
-
Domestic Electrical Repair Specialist
2 days ago
Croydon, Greater London, United Kingdom Service Care Solutions Ltd Full timeWe are looking for a Maintenance Electrician to work on void and tenanted properties in the Croydon area. As a skilled electrician, you will be responsible for overseeing repair work from start to finish, ensuring quality assurance at each stage.Your duties will include working with clients to provide high-quality maintenance services to residents and...
-
Vehicle Repair Expert
2 days ago
Croydon, Greater London, United Kingdom Allianz Popular SL. Full timeAbout the Role:We are seeking an experienced vehicle or roadside technician to join our team as a Roadside Support Specialist. In this role, you will provide exceptional customer service to BMW customers, using your technical knowledge and diagnostic systems to diagnose and repair vehicles at the scene or arrange recovery when necessary.As a key member of...
-
Reactive Repairs Manager
2 weeks ago
Croydon, Greater London, United Kingdom Wates Group Full timeJob DescriptionThis is a Full Time/Flexible Working , Permanent vacancy that requires a skilled individual to manage reactive maintenance services in social housing contracts.The successful candidate will be responsible for:Managing work scheduling to ensure high-quality service delivery in accordance with company procedures and standardsRepresenting Wates...