Software Release Consultant

1 month ago

Slough, United Kingdom Atcore Technology Full time

ATCORE is the leading international supplier of technology solutions specialising in software and services for the leisure travel sector. With our market-leading reservation and distribution platform, we empower travel businesses to meet the needs of travellers through our suite of bespoke solutions - tailored to our clients’ needs.

We have an exciting opportunity for a Software Release Consultant to join our small Support team already performing release management activities servicing our internal teams and end customers.

**Position**:
**What we are looking for**:
Joining the UNIX Support Team as a Software Release Consultant, you will be involved in releasing our product to our internal Development and QA environments and customer test environments, so that our teams and our customers can start their test cycles. This could mean multiple releases throughout the day on various internal and customer environments. This role is crucial for the software delivery lifecycle, especially the smooth collaboration between the QA teams and Development teams.

We’re looking for someone who has some knowledge of UNIX and Oracle who is keen to learn more. You would be ideal for this role if you are a confident communicator and interested to grow your technical skills around Oracle DBA, Unix, and Windows system administration. Are you an analytical thinker and enjoy problem solving?

**What you would do as our Release Coordinator**:
As part of a team of 3 but working with our extended Managed Services Team, you would be accountable to:

- Facilitate the delivery of software releases to QA and Customer Test environments
- Coordinate your time to optimise busy schedules and multiple releases
- Document and communicate all changes for releases to both the internal teams and the customer
- Clone/Refresh QA systems with Customer Test data
- Manage resources/capacity for QA systems
- Triage and help to resolve any environment issues affecting internal and customer teams
- Build and maintain stakeholder relationships internally and externally
- Create new environments as required

**Requirements**:
**To be successful in this role, it would be great if you can demonstrate the following**:

- Ideally a computer science degree holder or similar
- Proficiency in UNIX Shell Scripting would be preferred
- Knowledge of any RDBMS, ideally Oracle
- Preferably knowledge of SQL and PLSQL
- Ability to multi-task and manage diverse tasks simultaneously
- Flexibility and ability to work in a team and individually with limited supervision
- Strong organizational skills and attention to detail
- Exceptional customer service, communication, and problem-solving skills
- Interest in pursuing or furthering a career in DBA
- Experience in or desire to learn about the Travel domain

**Other information**:
**Why join ATCORE**:
We have adopted a hybrid model, where full-time employees are only required to come into the office twice a week. However, during the onboarding phase we would require you to come to the office on a daily basis.

In addition to a competitive salary, we offer a wide range of additional benefits, including employer matched contributory pension scheme, business and personal travel insurance, healthcare schemes, life insurance, and many more.

We carefully recruit, retain and develop our most talented personnel and, as a result, have a uniquely low level of employee turnover of around 5%. Half of our employees have been with the company for 10 years or more, a level of longevity very rare in the technology sector.

Based in Slough, UK, with offices in North London and Cardiff, we are 200 employees strong and hire people with an unparalleled combination of industry and technical expertise.

Join in the creation of technologies that impact millions of travellers in a multi-trillion dollar industry. Be part of a highly motivated family and grow your career with the guidance of strong leadership.
- **Please note, we will only consider applicants who are eligible to work in the UK and willing to commute to our Slough office regularly.

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