Team Leader

7 months ago


Ashford, United Kingdom TIVOLI Full time

Tivoli is a leading independent grounds maintenance provider in the UK, “Growing Together” with our people and our customers and “Bringing the UK Landscape to Life”.

Job Purpose

To co-ordinate daily operations for the team and daily delivery of core services; encompassing service delivery, team performance and safety conformance.

Key Accountabilities

**Quality, Health & Safety**
- Near miss and accident reporting
- Contribute to data/evidence collation for accident investigations
- Complete compliance activity for/with team, including point of work risk assessments and site-specific risk assessments
- Ensure teams adhere to H&S standards at work sites
- Report faults and liaise with Supervisor/Mechanic on the provision of working machinery/equipment for teams
- Carry out weekly vehicle inspections

**Financial Control**
- Proactive notification to Supervisor of purchasing requirements (e.g. consumables, PPE)
- Timely reporting of completion of additional works to enable prompt invoicing
- Alert Supervisor to anything that impacts upon cost control and budget
- Collate and report information relating to non-payroll resources e.g. hours worked and cost of overtime

**Commercial**
- Spot and report opportunities for additional sales
- Ensure adherence to approved work schedules and reporting of any 'extra' reactive works undertaken by teams
- Allocate and complete additional work when capacity permits
- Understand contract requirements relating to work area/sites
- Contribute to site surveys for potential major accounts

**Service Delivery**
- Responsible for daily work completed by team.
- Complete regular checks of quality of work being completed by teams
- Complete visual inspections of machinery and equipment. Share information regarding plant/machinery usage with Supervisor and peers to maximise optimisation
- Reactive responding to any client queries relating to work of teams
- Report information regarding work completed
- Solve customer complaints or escalate as required (according to procedure)
- Ensure equipment and machinery is working and available for daily work schedule

**People**
- Ensure teams have correct PPE and uniform, take any corrective actions
- Check team resources daily and make decisions to move resources around as needed
- Collect/chase timesheets
- Monitor daily work completion and performance of teams
- Report any capability, disciplinary and grievance matters to Supervisor
- Log reported sickness absence and reasons
- Support interviewing
- Support with 1st day induction activities. Check that team members have undergone full inductions
- Provide day to day on the job coaching and refer any training needs to Supervisors. Ensure team members are trained appropriately for the machinery they are using

**Job Types**: Full-time, Permanent

**Salary**: From £11.00 per hour

Expected hours: 40 per week

**Benefits**:

- Additional leave
- Company pension
- Health & wellbeing programme
- Referral programme
- Store discount

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- The role requires a basic DBS, please confirm you are happy to undertake a basic DBS check

**Experience**:

- ground maintenance: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: NC- Sevington


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