Kitchen Team Leader

4 months ago

Ashford, United Kingdom Hollywood Bowl Group Full time

**About the role**

Are you looking for a fun and fast paced environment to work in, with great benefits?

Could you help us inspire the team to provide outstanding customer service and create lasting memories for our customers?

If so, then look no further

**The Why...**

Join Hollywood Bowl Group as a Kitchen Team Leader, in return you'll get:

- The opportunity to earn an extra 50p per hour, paid to you every month
- Access to apprenticeship programmes and our in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Employee Assistant Programme (EAP) for you and your family, plus access to our dedicated Mental Health First Aiders
- Financial long service awards
- A £15 donation to Barnardo's when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan

**The What...**

Do you have an appetite for a new career? As our Kitchen Team Leader you'll lead the kitchen team on shift and be responsible for ensuring the food is cooked perfectly to spec every time. Kitchen standards and safety will also be top priority to you whilst making sure the stock levels and stock rotation are correct at all times. It's fast paced and fun, to succeed with us you'll have to love this type of environment.

Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.

**Opening Hours and Shift Patterns**:
Our centres are typically open seven days a week, from 9am to midnight.

Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tends to be when we require availability from Team Member applicants.

Here is an overview of the typical shift patterns we have in centre, from Monday to Sunday.
- Weekday AM shifts are typically 09.00 - 17.00
- Weekday PM shifts are typically 17.00 - 00.00
- Weekend AM shifts are typically 09.00 - 18.00
- Weekend PM shifts are typically 16.00 - 01.00
*Opening times and shift patterns will vary from centre to centre, your centre opening hours can be found online, and shift patterns will be confirmed at interview.

You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities, including access to apprenticeship programmes and our in-house management training programmes, should you wish to take the next step in your career.

**To be a successful Team Leader, we'll want to see**:

- Experience of supervising a team
- A positive attitude and approach to everything you do
- Ability to supervise and motivate a team to get the best out of them
- Ability to demonstrate excellent customer service and to have the ability to communicate at all levels
- Be able to work alone and as part of a team
- Flexible around working hours and shift pattern
- Ability to work in a fast-paced environment
- The ability to build good working relationships with team members and customers

**The Who...**

Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition.

Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.

Now with 71 centres across the UK, operating under the Hollywood Bowl and Puttstars brands, we're proud to be ambitious market leaders in experiential family entertainment.

We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.

Hollywood Bowl Group is an equal opportunity employer. We are committed to encouraging equality, diversity and inclusion amongst our teams, and believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

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