Guest Service Assistant

5 months ago


Perth, United Kingdom The Lodge at Perth Racecourse Full time

The Lodge at Perth Racecourse is looking for a **Guest Service Assistant **on a zero hour basisto join us in this exciting opportunity.

The Lodge at Perth Racecourse is a 26 bedroom hotel set in the stunning grounds of Scone Palace parklands, just a short 10 minute drive from Perth's city centre.

**What will I be doing?**

As a Guest Service Assistant you will be responsible for the following tasks;
- To ensure that guests receive an exceptional level of service
- To prepare and serve food items and drinks in line with company hygiene standards and following Scottish Licensing Law
- To be responsible for maintaining a comfortable atmosphere within the hotel's public areas
- Restaurant and bar duties including; taking guest orders, setting up, clearing tables, serving guests, replenishing of stocks and washing glasses
- To participate in guest activities that promote the hotel product and its services
- To ensure a high standard of cleanliness within public areas
- Some housekeeping tasks

**What are we looking for?**

A **Guest Service Assistant** serving 7 Hospitality Management managed hotels is always working on behalf of our Guests, Owners and working with other Team Members. To successfully fill this role, the attitudes, behaviours, skills and values that follow below are desirable;
- Previous experience in the same or similar role
- Positive can do attitude is essential
- Previous experience in the hospitality industry is desirable but not essential
- Ability to provide and demonstrate exceptional guest service is essential
- Team player and able to work proactively with a wide remit is essential

**Our Values**
- Transparency **|** We ensure clarity in communication so that there are no surprises
- Ownership **|** We think and perform like owners
- Driven **|** We have a constant desire for improvement
- Investment in our People **|** We continuously invest in our people to ensure that they are the best that they can be

**Benefits**
- Pension Scheme
- Discounted Hotel Stays across our 7H Portfolio
- Discounted Food and Beverage across our 7H Portfolio
- Learning and development opportunities across our 7H portfolio

**Job Type**: Zero hours contract

**Salary**: £10.42 per hour

**Benefits**:

- Additional leave
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking

Ability to commute/relocate:

- Perth, PH2 6BB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hotel: 2 years (preferred)
- Hospitality: 2 years (preferred)

Work Location: In person

Reference ID: GSA250723SO



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