Operations Admin/ Scheduler

1 month ago


Great Malvern, United Kingdom Hewett Recruitment Full time

The Operations Support Assistant job involves a variety of responsibilities and tasks related to providing administrative support to the business. Here's a breakdown of the key responsibilities, accountabilities, and required skills for this role:
**Key Responsibilities and Accountabilities**:

- ** Software Usage**: Utilize SimPRO for managing business operations and Xero for financial management.
- ** Work Scheduling**: Schedule work for service care engineers and technicians.
- ** Quotations**: Issue service care plan and calibration/repair quotations using SimPRO.
- ** Financial Data**: Record financial data and input supplier invoices into SimPRO or XERO.
- ** Fleet Management**: Assist in managing the company's vehicle fleet, including arranging servicing and repairs.
- ** Goods Handling**: Process goods inwards, receive parcels, and distribute them to stores or the service area.
- ** Purchase Orders**: Raise purchase orders in SimPRO and XERO, ensuring stock levels are checked, and liaising with suppliers.
- ** Marketing Data**: Input marketing data into SimPRO from external databases and leads.
- ** Phone Calls**: Answer telephone calls, direct calls to the relevant colleagues, take messages, and relay queries as needed.

**Detailed Tasks**:
The post holder will be responsible for specific tasks, including:

- Using SimPRO for work management and quotation issuance.
- Maintaining accurate records in SimPRO.
- Receiving and handling phone calls.
- Managing incoming parcels and invoices.
- Recording financial data using Excel spreadsheets.
- Vehicle servicing and maintenance, including mileage tracking.
- Purchase order creation and stock take participation.
- Parcel dispatch to customers and suppliers.
- Inputting marketing data from external sources.

**Skills Required**:

- Teamwork
- Organisation
- Communication
- Good listening skills
- Resilience
- Professionalism, technical, and analytical skills
- Time management
- Meeting deadlines
- Computer literacy
- Commercial awareness

**Education/Qualifications**:

- GCSE or equivalent in English, Mathematics, Business Studies

**Experience Requirements**:

- Experience in using SimPRO and XERO is desirable but not essential.

Posted 28 November 2023

Salary £23000 - £25000 per annum

LocationGreat Malvern

Job type Permanent

DisciplineCommercial

ReferenceHQ35626_1701164993

Contact NameJennie Lessemun
- **Jennie Lessemun**:

- Jennie
- 01905 613413



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