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Team Leader

3 months ago

Luton, United Kingdom FirstPort Full time

**Job role: Service Charge Accountant Team Leader**

**Location: Luton/ Worcester**

**Hours: 35 hours per week**

**The job role**
- Managing & motivating a team of around 7 people to work alongside the relevant FirstPort teams to deliver accurate financial reporting, resolving queries and ensuring a high quality service in a timely fashion
- Set and deliver department productivity metrics and contribute to a positive team culture
- Liaise effectively with auditors to deliver a smooth audit process and provide the best possible outcome for our customers and our clients
- Pro-actively liaise with managers and auditors on any areas of concern ensuring clear action plans for resolution
- Contribute positively and effectively to the team through creative ideas, tested processes or feedback from colleagues/external parties

Who you’ll report to - Service Charge Accounting Manager

Who you’ll be working with
- Area & Development Managers
- External auditors and suppliers
- Purchase Ledger, Billing and other finance teams
- Landlord Groups
- Customers
- Essential: Educated to A Level
- Essential: AAT Level 2+
- Desirable: A minimum of 3 years’ experience of working in an accounting environment

Knowledge

Essential: Double entry book-keeping, Accruals/Prepayments, workflow management

Technical skills

Essential: Microsoft Excel to at least intermediate level (data manipulation to problem solve using pivot tables / vlookups)

Personal qualities
- A great team player, demonstrates working towards a common goal
- Takes initiative
- Keen to continually learn and develop
- An inquisitive approach with a problem solving attitude
- High attention to detail with the ability to see and challenge information
- Strong communication skills both verbal and written. Able to liaise confidently and clearly with non-financial stakeholders on complex matters
- Self-motivated and highly organised, able to prioritise your workload
- Strong customer focus, understanding both internal and external stakeholders
- A desire for FirstPort to succeed and be the leading property manager in the UK.

**Who are we?**

FirstPort is the UK’s leading residential property service provider, caring for 330,000 homes in England, Wales and Scotland, across 5,800 developments. With over four decades of experience and 3,300 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies.

FirstPort is a member of the Association of Residential Managing Agents (ARMA), the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS). As well as holding a Five Star Rating from the British Safety Council, it has been awarded the British Safety Council’s prestigious Sword of Honour, is an accredited Safe Agent and belongs to The Property Ombudsman. FirstPort has also been named as one of the UK’s Top Employers by the Top Employers’ Institute for the last five consecutive years.

**Why choose us?**

By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first.

The benefits of working with us can include free parking, free fruit, discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.

We’re committed to promoting diversity at FirstPort and recruit on merit. We are an inclusive employer that prides itself in being so diverse.

**What’s next?**

**Salary**: From £38,000.00 per year

**Benefits**:

- Company pension
- Referral programme
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- LU2 9EX: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: 821