Specialty Coffee Shop Supervisor
7 months ago
Dropshot Coffee Shop Supervisor
Are you passionate about coffee and creating exceptional customer experiences? We are seeking a dedicated and experienced Coffee Shop Supervisor to join our team at Dropshot. As a leader in the food and beverage industry, we are committed to providing our customers with the highest quality products and service.
**Responsibilities**:
- Oversee the daily operations of the coffee shop, ensuring smooth and efficient workflow
- Lead a team of baristas and staff members, promoting a positive and collaborative work environment
- Maintain inventory levels, place orders, and ensure adequate stock of coffee beans, supplies, and other items
- Ensure compliance with health and safety regulations, maintaining cleanliness and sanitation standards
- Provide exceptional customer service, building relationships with customers and addressing any concerns or issues
- Prepare and serve coffee, espresso, and other beverages according to established recipes and quality standards
- Monitor sales performance and implement strategies to maximize profitability
**Requirements**:
- Previous experience in a supervisory or management role within the coffee shop or food and beverage industry
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent customer service and interpersonal skills
- Knowledge of coffee brewing techniques and familiarity with a variety of coffee beverages
- Proficient in point-of-sale systems
- Ability to multitask, prioritise tasks, and work effectively in a fast-paced environment
- Understanding of health and safety regulations and commitment to maintaining cleanliness standards
- Flexibility to work shifts, including weekends and holidays
- Strong problem-solving skills and the ability to handle difficult situations with professionalism
Join our team and be part of a dynamic coffee shop that values quality, creativity, and customer satisfaction. We offer competitive compensation, opportunities for growth, and a supportive work environment.
**Job Types**: Full-time, Permanent
Pay: £12.00-£13.00 per hour
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Supervising experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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