Coffee Shop Supervisor

8 months ago

London, United Kingdom Redemption Roasters Covent Garden Full time

**Redemption Roasters is on a mission to reduce reoffending through coffee.**

We’re the world’s first prison-based coffee company. We provide professional coffee industry training, both inside and outside of prison with direct pathways to long-term employment.

As a social enterprise, we think differently to other specialty coffee companies; we strive for profit in order to achieve our purpose. Every member of the Redemption Roasters team has a role to play in achieving that purpose; to challenge perceptions and change lives through speciality coffee.

**We're looking for passionate Coffee Shop Supervisors to help operate our cafes and inspire and motivate our teams as we continue to grow our amazing business and our people.**

This role is an excellent opportunity if you love working with people and are looking to further your career; you will learn and develop as we grow and get better and better each day.

We believe our team is at the heart of everything we do, which is why we take coffee training and management so seriously.

We are looking for like-minded people to come and join us as we continue to focus on coffee and people. We welcome those with previous experience as a Coffee Shop Supervisor or Senior Barista in a similar type of business.

**This role will be Monday to Friday working occasional weekends**

**You are**:

- Personable, outgoing, with a warm personality and great attitude
- Proactive with a strong work ethic and willingness to get stuck in with all tasks
- Enthusiastic about our social responsibility ethos
- Keen to develop your own skills as a leader and a coffee professional
- People-focused and care about creating a positive environment for your customers & your team

**Responsibilities include**:

- Making sure your team are serving absolutely superb coffee - espresso, filter and pour-over, every time;
- Supporting your Cafe Management team to drive the cafe performance and deliver amazing results;
- Constantly inspiring & developing your team to be the best they can be, keeping expectations & standards high;
- Confidently running shifts and working closely with your Cafe Management team, inspiring the team to go the extra mile for our customers;
- Ensuring the day-to-day basic practices of the cafe are maintained at all times including coffee quality, food quality, customer experience, health & safety and food hygiene & allergen practices;

**The opportunity to work with Redemption is far more than a job, it’s a career and it has an incredible mission.**

As a Supervisor, you’ll receive:

- a foundation for future entry onto our Management Development Programme;
- access to our Specialty Coffee training program, attend Cuppings and Roastery visits;
- a role with a purpose - impacting people’s lives through our social mission of helping ex-offenders back into work and learning skills;
- opportunities to grow yourself and career progression - you grow as we grow ;
- being part of a passionate working environment and culture, with regular company events & staff socials;
- competitive wages & benefits including staff discounts on food and free coffee across London;

**Equality and diversity.**

INDMANAGE

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