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Bed Services Call Handler/administrator

7 months ago

Newport, United Kingdom Aneurin Bevan University Health Board Full time

The role of the post holder is to support the Bed Services Team in the management and delivery of bed Services across both Community
and Hospital premises within the Aneurin Bevan catchment area.

The post holder will have responsibilities supporting the Clinical Assessors with duties such as call handling patient clinical colleagues
relating to bed allocation into the community setting and arranging collections and general administration functions including processing
associated invoices and other functions as directed by the Clinical Assessors.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

The post holder will provide day to day administration support associated to the Bed service department.

The post holder will be required to undertake call handling patients and clinical staff assisting with the allocation of beds within both Acute
and community services. Support with processing invoices via oracle and supporting the nursing assessors.

The base of the post holder will be St Cadocs Hospital but may be occasions where work at other sites within the Health Board upon request (During site audit).

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.