Helpline - Caseworkers (Domestic & Sexual Abuse)

5 days ago


Leicester, United Kingdom Freeva Full time

**Caseworker - Helpline & Engagement Service**

**Job Type**:Full-time, Permanent

**Hours**:12noon - 8pm (Monday to Friday - occasional weekend working)

Job Share Considered

**Salary: £20,092 - £22,627 **dependent on experience & qualifications

Main Purposes of Role:
1. Work as part of the wider Helpline & Engagement team, providing cover on the helpline for members of the public and professionals which operates Monday to Sunday

3. Obtain updates from second tier services / partner agencies regarding client’s engagement with support

4. Ensure the immediate safety and needs of clients are identified by undertaking an appropriate risk assessment, initial individual safety and support plan and reviewing risk and needs during any subsequent contact with client

5. Ensure that clients identified as having immediate or additional support needs, which increases vulnerability, are engaged with support with an appropriate Helpline & Engagement Specialist Caseworker

**Job Types**: Full-time, Permanent

**Salary**: £20,092.00-£22,627.00 per year

**Benefits**:

- Additional leave
- Company pension
- Sick pay
- Wellness programme

Schedule:

- Monday to Friday
- Weekend availability

Application question(s):

- Do you have experience of working with victims of domestic or sexual abuse?


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